TLI 112 Exam with 100% correct
answers
High-performance employees are most attracted to
organizations that have managers who excel in which of the
following skill areas? - CORRECT ANSWER-Interpersonal
skills
Jenna is a store manager currently engaging in her leadership
role by creating conditions within which productive work can be
achieved. In which of the following activities is Jenna most
likely to be engaging? - CORRECT ANSWER-Jenna is helping
motivate her employees.
Management functions include which of the following? -
CORRECT ANSWER-Organizing
A manager who is working with a supplier who better
understands a unique customer need is engaged in which of
Mintzberg's ten management roles? - CORRECT ANSWER-
Liaison
The director of the county's humane society participates in the
groundbreaking ceremony for the humane society's new facility
and delivers a speech thanking those who donated to the
building fund. Which of Mintzberg's managerial roles does this
best describe? - CORRECT ANSWER-Figurehead
,Evidence-based management bases decisions on which of the
following? - CORRECT ANSWER-The best available scientific
information
A marketing department at a large international organization is
engaged in the statistical analysis and compilation of
information on users who logged into the organization's website
and made purchases within the last year. The marketing
department may be using big data to _______. - CORRECT
ANSWER-predict behavior of current customers
Which of the following disciplines focuses on the individual as a
unit of analysis, rather than on the group or organization
system? - CORRECT ANSWER-Psychology
Which of the following identifies the most important difference
between social psychology and anthropology? - CORRECT
ANSWER-Social psychology focuses on people's influence on
one another; whereas, anthropology seeks to understand
differences in people's fundamental values, attitudes, and
behavior.
In order to explain human behavior or make valid predictions,
organizational behavior (OB) concepts must reflect: _______. -
CORRECT ANSWER-contingency variables
Often, two people act very differently in the same situation, and
the same person's behavior changes in different situations. For
example, not everyone is motivated by money, and people may
behave differently at a restaurant than they do at a back yard
BBQ. Which of the following would describe an individual's
behavior in the situation in which x leads to y, but only under
conditions specified in z? - CORRECT ANSWER-Contingency
variable
In physical science, laws such as the law of gravity allow
scientists to predict a behavior in a wide range of situations. For
, example, an apple, an orange, and a pinecone will all
eventually fall from a tree. Why are laws of behavior difficult to
apply in the field of organizational behavior? - CORRECT
ANSWER-Because contingency variables impact individual
action
The area of organizational behavior (OB) research that is
concerned with how organizations can facilitate employee
engagement and the development of human strengths and
potential is referred to as: - CORRECT ANSWER-positive
organizational scholarship
When Jay's company investigated opening a sales office in
Lisbon, Portugal, he was astonished to learn that, according to
law, employees are entitled to 13 paid holidays and 22 days of
paid vacation. Which issue confronting managers would this
best reflect? - CORRECT ANSWER-Adapting to differing
cultural/regulatory norms
Jamie has discovered that her firm is dumping toxic waste into
a local stream at night. She has approached 3 executives
(including her own manager). No one seems inclined to change
any organizational procedures and she is troubled by what her
next step should be. Her significant other has suggested she
needs to go public with this information. Jamie is experiencing
a(n) ______. - CORRECT ANSWER-ethical dilemma
Gayle is part of a new team at work with a goal of developing a
training program for new employees. Based on the
organizational behavior model outlined in this chapter, Gayle's
communication with her new group is an example of
_________. - CORRECT ANSWER-processes
Jamal has become very quiet at work. He no longer actively
participates in team meetings and organizational functions and
seems to be the first one out the door every night. Jamal is
answers
High-performance employees are most attracted to
organizations that have managers who excel in which of the
following skill areas? - CORRECT ANSWER-Interpersonal
skills
Jenna is a store manager currently engaging in her leadership
role by creating conditions within which productive work can be
achieved. In which of the following activities is Jenna most
likely to be engaging? - CORRECT ANSWER-Jenna is helping
motivate her employees.
Management functions include which of the following? -
CORRECT ANSWER-Organizing
A manager who is working with a supplier who better
understands a unique customer need is engaged in which of
Mintzberg's ten management roles? - CORRECT ANSWER-
Liaison
The director of the county's humane society participates in the
groundbreaking ceremony for the humane society's new facility
and delivers a speech thanking those who donated to the
building fund. Which of Mintzberg's managerial roles does this
best describe? - CORRECT ANSWER-Figurehead
,Evidence-based management bases decisions on which of the
following? - CORRECT ANSWER-The best available scientific
information
A marketing department at a large international organization is
engaged in the statistical analysis and compilation of
information on users who logged into the organization's website
and made purchases within the last year. The marketing
department may be using big data to _______. - CORRECT
ANSWER-predict behavior of current customers
Which of the following disciplines focuses on the individual as a
unit of analysis, rather than on the group or organization
system? - CORRECT ANSWER-Psychology
Which of the following identifies the most important difference
between social psychology and anthropology? - CORRECT
ANSWER-Social psychology focuses on people's influence on
one another; whereas, anthropology seeks to understand
differences in people's fundamental values, attitudes, and
behavior.
In order to explain human behavior or make valid predictions,
organizational behavior (OB) concepts must reflect: _______. -
CORRECT ANSWER-contingency variables
Often, two people act very differently in the same situation, and
the same person's behavior changes in different situations. For
example, not everyone is motivated by money, and people may
behave differently at a restaurant than they do at a back yard
BBQ. Which of the following would describe an individual's
behavior in the situation in which x leads to y, but only under
conditions specified in z? - CORRECT ANSWER-Contingency
variable
In physical science, laws such as the law of gravity allow
scientists to predict a behavior in a wide range of situations. For
, example, an apple, an orange, and a pinecone will all
eventually fall from a tree. Why are laws of behavior difficult to
apply in the field of organizational behavior? - CORRECT
ANSWER-Because contingency variables impact individual
action
The area of organizational behavior (OB) research that is
concerned with how organizations can facilitate employee
engagement and the development of human strengths and
potential is referred to as: - CORRECT ANSWER-positive
organizational scholarship
When Jay's company investigated opening a sales office in
Lisbon, Portugal, he was astonished to learn that, according to
law, employees are entitled to 13 paid holidays and 22 days of
paid vacation. Which issue confronting managers would this
best reflect? - CORRECT ANSWER-Adapting to differing
cultural/regulatory norms
Jamie has discovered that her firm is dumping toxic waste into
a local stream at night. She has approached 3 executives
(including her own manager). No one seems inclined to change
any organizational procedures and she is troubled by what her
next step should be. Her significant other has suggested she
needs to go public with this information. Jamie is experiencing
a(n) ______. - CORRECT ANSWER-ethical dilemma
Gayle is part of a new team at work with a goal of developing a
training program for new employees. Based on the
organizational behavior model outlined in this chapter, Gayle's
communication with her new group is an example of
_________. - CORRECT ANSWER-processes
Jamal has become very quiet at work. He no longer actively
participates in team meetings and organizational functions and
seems to be the first one out the door every night. Jamal is
