Publix ACSM Questions & Answers Already Passed!!

Publix Mission Statement - Answer-Passionately focused on customer value, Intolerant of waste, Dedicated to the dignity, value, and employment security of our associates, Devoted to the highest standards of stewardship for our stockholders, Involved as responsible citizens of our community. The Publix guarantee - Answer-" We will never knowingly disappoint you. If for any reason your purchase does not give you complete satisfaction, the full purchase price will be cheerfully refunded immediately upon request." Accountability activity audit report - Answer-Report to check for discrepancies in loans, pick ups, receipts, payouts, and non-merchandise payments TFCA report - Answer-Summaries the stores financial activities for the day and lists the tender types you should have in the safe. Reconciling - Answer-When you add the physical value of an item or tender and determine the difference (if any)from the value recorded in Publix Office Publix Office - Answer-The system used in the back office to do all accounting, reports, pick ups, loans, etc Over the Limit report - Answer-Identities tills that have excessive amounts of cash at any given time. Lists each till in the store scratch pad - Answer-A tool used to identify when an error occurs -in the safe or in the associates pick up. The scratch pad allows CSS to balance the amounts entered into the system to the actual picked up from the tillsScratch pad periods - Answer-Indicate the time a scratch pad was balanced in Publix office. There isn't a limit to the number of periods a scratch pad can have within a day. The system retains the scratch pad for two days. POS Over/Short by Tender report - Answer-A tool used to research discrepancies in the cash office transaction log - Answer-A report that shows all money transfers done through the WUPOS. Master packing list - Answer-Comes with every postage stamp delivery Rules for deposit tickets - Answer--Use your deposit tickets in smallest number to largest number order -order deposit tickets from store bank auditing -DONT order deposit tickets directly from the bank -don't borrow deposit tickets from other stores Suspect bill - Answer-A bill of which the authenticity can't immediately be verified at the store cash handling - Answer-The steps and processes that help Publix maintain proper control over tenders in tills Currency counter - Answer-Piece of equipment used to count bills. Provides an efficient and accurate method for counting bills. Can be used for a large number of bills at one time. strap - Answer-A group of bulls prepared for a deposit secured by a pre-labeled paper strap Bundle - Answer-A group of 50 bills prepared for store use, secured by a rubber band Inverted strap - Answer-A varied group of bills prepared for a deposit, is secured by a strap turned inside out, and has its value handwritten on the strappickup - Answer-When you gather cash or other tenders from a till Cashier Report - Answer-Identifies which cashier numbers are currently assigned and which numbers you can assign an associate. You can also use this report to quickly locate a cashiers phone number if needed. tailboard - Answer-Holding area for the check stand where products are laid down before they are bagged Base - Answer-Heavier items that are placed on the bottom of the bag crushables - Answer-Items that are easily damaged when bagged (ex: bread, eggs, potato chips, bananas) Fillers - Answer-Smaller items used to "fill" up available space in a bag Loose items - Answer-Items on a tailboard at the end of the order that are often left behind (ex: gum, candy, makeup) Sidewalls - Answer-Items placed on the sides of the bag to give the bag structure Back rack - Answer-Metal rack attached to the tailboard and holds bundles of bags Long arm back rack - Answer-Allows you to bag two bags at once