CAP Exam Practice Questions AND ANSWERS GRADE A+ EDITION

Managers spend the majority of their time in which activity? Communicating Networking accounts for what portion of all positions found by job candidates? Two-thirds Read More Which gesturPrevious e in nonverbal communication is probably less uniformly understood in all cultures? Lack of eye contact Three factors involved in any attempt to realize objectives in an organization are goals, limited resources, and People What advice should you give a supervisor about relationships with subordinates? Give compliments freely Standards that evaluate output with regard to expectations are known as Performance Universal greeting in the United States A handshake Communication, coordination, and collusion are three classes of behavior in an Oligopoly An insecure employee performs best under which kind of leadership? Autocratic Focus in the task level of operations is an aspect of Scientific management In value chain management, the power is held by the Customers Positive stress is also known as Eustress During a presentation, a speaker's persuasive skills should include High eye contact Disadvantage of working in groups or teams Groupthink Work structure has a major influence on worker Motivation According to Maslow; A manager who praises a subordinate is fulfilling the worker's Esteem needs One advantage of a line organization is its Consistency The idea that conflict is natural and not always evil describes conflict from the Human relations view Higher management most frequently uses the formal communication channel called Downward Fixed-and-variable ratio schedules are reinforcement techniques that are Intermittent Growth and psychological development on the job fulfill an individual's need for Self-actualization Individual's incentive plan Piecework plan The conflict management style which tends to lead to the overall best solution is Collaborating An organization that requires employees to report to only one supervisor is using effective Unity of command The function of a development specialist is to deal with Organizational change An abstract of a formal report contains a condensed version of the report's Conclusions and recommendations Type of letter that requests some type of adjustment Claim The type of report that offers recommendations is Analytical WinZip is an example of File compression A file type that a user can open in software like Microsoft Excel? XLSX In large businesses, primary backup computer file storage on Shared storage drives In written communications, business jargon and redundancies may be corrected by CONTINUED......