Assessment 04
Human Resource Maintenance and Retention
HRM2602
REMEMBER TO PARAPHRASE ASSIGNMENT
, Question 1
1.1 Mary is experiencing job burnout, which is a state of physical, mental, and
emotional exhaustion combined with doubts about one’s competency and the value of
one’s work (Warnich et al., 2022). Job burnout is more than job stress; it occurs when
a person believes they cannot or will not continue to do the job. The scenario supports
this as Mary feels depressed, believes her hard work is worthless due to high work
pressures and demands, and has started drinking alcohol and smoking to suppress
her feelings of depression. This indicates that she is overwhelmed and unable to cope
with the stressors of her job, leading to burnout.
1.2 Based on the scenario, the cause of Mary’s condition is the high work pressures
and demands at Mzansi Minez, which have led to feelings of depression. The
characteristics associated with her condition include:
• Work-Related Stress: Job expectations that are unclear or extremely
demanding. Mary feels that her hard work is worthless due to the intense
pressures and demands of her job.
• Emotional Distress: She is experiencing depression, which is consuming her
and affecting her emotional well-being.
• Coping Mechanisms: Possible lifestyle causes of burnout. Mary has resorted
to drinking alcohol and smoking as a way to suppress her feelings of
depression.
• Sense of Hopelessness: Imbalance (working too much, without enough time
for relaxing and socialising or doing things that you love). She believes that
nothing can improve her situation, indicating a sense of hopelessness and
considering resignation as her only option.
Human Resource Maintenance and Retention
HRM2602
REMEMBER TO PARAPHRASE ASSIGNMENT
, Question 1
1.1 Mary is experiencing job burnout, which is a state of physical, mental, and
emotional exhaustion combined with doubts about one’s competency and the value of
one’s work (Warnich et al., 2022). Job burnout is more than job stress; it occurs when
a person believes they cannot or will not continue to do the job. The scenario supports
this as Mary feels depressed, believes her hard work is worthless due to high work
pressures and demands, and has started drinking alcohol and smoking to suppress
her feelings of depression. This indicates that she is overwhelmed and unable to cope
with the stressors of her job, leading to burnout.
1.2 Based on the scenario, the cause of Mary’s condition is the high work pressures
and demands at Mzansi Minez, which have led to feelings of depression. The
characteristics associated with her condition include:
• Work-Related Stress: Job expectations that are unclear or extremely
demanding. Mary feels that her hard work is worthless due to the intense
pressures and demands of her job.
• Emotional Distress: She is experiencing depression, which is consuming her
and affecting her emotional well-being.
• Coping Mechanisms: Possible lifestyle causes of burnout. Mary has resorted
to drinking alcohol and smoking as a way to suppress her feelings of
depression.
• Sense of Hopelessness: Imbalance (working too much, without enough time
for relaxing and socialising or doing things that you love). She believes that
nothing can improve her situation, indicating a sense of hopelessness and
considering resignation as her only option.
