IPMA-SCP Study Guide Questions & Answers Rated 100% Correct!!

Broadbanding - The practice of using fewer pay grades with much broader ranges than in traditional compensation systems. Main advantage is more consistent with flattening of organizational levels and growing jobs that are multidimensional. Problem is employees expect a promotion to come with a pay raise and movement to a new pay. By not having this employees will feel there is no room for promotion opportunities. Most companies use traditional pay grades. Coaches - Observe and feedback is given to immediate supervisors. It is the continual process of learning by doing. Group coaching on leadership can help create high-performance teams. Outside help can come in for executive coaching. Observation with suggestions. Counseling - Heighten employee awareness of organizational policies and rules. Being made aware of rules, and knowledge of possible disciplinary actions may prevent violations. Adverse Selection - Certain employees select and use certain benefits. Example: employees with younger children are more likely to enroll in orthodontic coverage. Assessment Center - Assessment exercise composed of a series of evaluative tests used for selection and development. Tests and exercises must reflect the content of the job for which individuals are being screened, the types of problems faced on that job. Bargaining Unit - Employees eligible to select a single union to represent and bargain collectively for them. NLRA excludes supervisors from voting or joining. Cannot be be included, however who qualifies as a supervisor is not always clear. Collective Bargaining - Process where representatives of management and workers negotiate over wages, hours and other terms and conditions of employment. Management Rights - Rights reserved so that the employer can manage, direct and control it's business, even with a labor contract.Behavioral Interview - Applicants give specific examples of how they have performed a certain task or handled a problem in the past. Situational Interview - Structured interview that contains questions about how applicants might handle specific job situations. Stress Interview - Designed to create anxiety and put pressure on applicants to see how they respond. Benchmarking - Comparing the business results to the industry. Comparing business metrics to an industry standard or best practice. Best determined by measures on a year to year basis. Performance Standards - Can be viewed as objective or subjective. Objective example: number of items sold. Subjective example: requires judgement on the part of the evaluator and is more difficult to determine. I.E. Employees attitude. Indicators of what the job accomplishes and how performance is measured in key areas of the job. Disparate Treatment - Occurs when members of a group are treated differently than others. Disparate Impact - Occurs when members of a protected category are substantially underrepresented as a result of employment decisions that work to their advantage. Benefits - Indirect reward given to an employee or group of employees as part of membership in their organization. Inflation rates causes employees rates to go up. Benefits is a huge factor when someone is deciding whether to join or remain at an organization. Flexible Benefit Plans - Allows employees to select the benefits they prefer from groups of benefits established by the employer. Benefit Statements - Help employee see the "hidden paycheck" or the value of their benefits. Shows the true package of rewards offered by an employer.Cafeteria Benefit Plan - Employees are given a budget and can purchase a bundle of benefits most important to them from the "menu" of options offered by the employer. Worker's Comp - Funded by employer, no loss of benefits to employee. RetirementPlan - Established and funded by employer and employee. Defined Benefit Plan - Retirement program in which employees are promised a pension amount based on age and years of service. Defined Contribution Plan - Employer makes annual payment to an employees pension account. 401(k) - Extra savings for retirement/tax deferred. COBRA - Extended coverage for employees that quit, fired, retirees, windows/spouses of employees, any child adopted or born to a covered employee.