McDonalds Crew Trainer Test Questions With Complete Solutions.

McDonalds Crew Trainer Test Questions With Complete Solutions. What is the holding time for french fries? 7 minutes What are the 4 steps to customer recovery? A. Listen B. Apologize C. Solve D. Thank What is the target cash to present time for drive-thru orders? 45 seconds What is the proper way to shake fries? Two hands lift out of cat and shake After how long do you shake fries when they are cooking (duty timer)? 30 seconds How long should dishes soak in compartment #3 (sanitize) before removal? 1 minute How many inches high is a "Golden Standard" ice cream cone? 3 inches How many blueberries go in a fruit and yogurt parfait? 5 What is the holding time for for hashbrowns? 10 minutes What is the four step training process? A. Prepare B. Present C. Try out D. Follow up What is the holding time for strip bacon on the prep table? 4 hours There are two types of SOCs. What are they? A. Training B. Follow-up After completion of LMS, a ________________ must be completed to ensure that a crew trainer candidate has the skill set/knowledge to perform their job function. Verification What is the target pull time for beef patties off the grill? 12 seconds What is the target temperature for brewed coffee? 195 to 205 What is the cooking time for crispy chicken patties? Five minutes and 45 seconds What is the holding time for Mc Nuggets in the UHC? 20 minutes How often should spatulas and small wares be washed, rinsed and sanitized? Four hours How many towels do you need in your possession when cleaning tables and chairs in the dining room? Two What is he cooking temperature for french fries? 335 degrees What solution do you use when cleaning the windows? APCS When filtering, how long must oil filter prior to returning to the vats? 5 minutes When testing Quat solution in the three compartment sink the strip must be submerged for _________ seconds. 10 What is the maximum number of grill towels you can launder at once? 20 What is the maximum number of regular towels you can launder? 40 Minimally, how often should the front counter be wiped down or cleaned? Every 4 hours How long is coffee good for once brewed? 30 minutes How often should the DT pad be deck scrubbed? Weekly When cleaning the toilets in the restroom what do you use to wipe them clean with? Paper towels When using blue handled window cleaning pad to touch up windows should you spray the window or spray the pad? Spray the pad What is the target pull time for grilled chicken? 15 seconds True or false: It is acceptable to provide the last name of an employee if it is requested by guest. False True or false: you should change the lobby trash when it is half-full. False True or false: for non-24 hour restaurants, the opening crew or managers meet on the lot prior to entering the restaurant. This is part of the staggered opening procedure. False True or false: it is acceptable to service walk up guests in the drive-through. False Explain the first ask in ask, ask, tell. Repeat order and ask if that is correct. Explain the what the second ask in ask, ask, tell is.