CHAPTER 10
CONTROLLING THE
MANAGEMENT PROCESS
,Chapter content
• Introduction
• The purpose of control
• The control process
• Types of control
• Characteristics of an effective control system
• Summary
, Introduction
• Final component of management process
• Control procedures to ensure goals are met
• Actual performance compared to standard
required
• Forms the basis for a new cycle of
management activities – feedback and review
process which influences planning
• Areas of control management should focus on
• Characteristics of effective control system
CONTROLLING THE
MANAGEMENT PROCESS
,Chapter content
• Introduction
• The purpose of control
• The control process
• Types of control
• Characteristics of an effective control system
• Summary
, Introduction
• Final component of management process
• Control procedures to ensure goals are met
• Actual performance compared to standard
required
• Forms the basis for a new cycle of
management activities – feedback and review
process which influences planning
• Areas of control management should focus on
• Characteristics of effective control system