Chapter 18 Managing Healthcare Performance Improvement Projects

Bureaucratic organizations with highly structured hierarchies are less accepting of the project management concept. - ans ----TRUE Organizations where employees interact across organizational boundaries on a regular basis are more open to project management. - ans ----TRUE Project Life Cycle Initiation - ans ----Identify a performance improvement opportunity Determine feasibility of the project Define project objectives and scope Select team members Create vision and mission statements Project Life Cycle Planning - ans ----Identify the activities (tasks) the team will perform, and estimate the duration of activities. Develop final system requirements and criteria for standards of success. Develop a schedule and cost estimates. Perform tasks and track progress. Project Life Cycle Execution (Implementation) - ans ----Present recommendations to leadership Execute implementation plan Begin training Track and monitor progress Revise project as needed Project Life Cycle Closure - ans ----Communicate results in a final report Celebrate success Continue evaluation and control and identify new opportunities for improvement Team Group Dynamics - ans ----Cautious affiliation Competitiveness