Therapeutic Crisis Intervention Certification Exam Questions and Answers

Therapeutic Crisis Intervention Certification Exam Questions and Answers Two Types of Crisis - Answer- Situational and Maturational Situational Crisis - Answer- An unexpected crisis that arises suddenly in response to an external event or a conflict concerning a specific circumstance. Maturational Crisis - Answer- A sudden paroxysmal intensification of symptoms in the course of a disease. Dynamics of a Crisis - Answer- A sudden change in a young person's behavior & the young person has run out of options. Goals of Crisis Intervention - Answer- 1. To provide immediate emotional and environmental support to reduce stress and risk. 2. To teach a better way to cope with stress. Stress Model of Crisis - Answer- a. Pre-stage (Baseline) b. Triggering phase c. Escalation phase d. Outburst phase e. Recovery phase Recovery Phase Outcome - Answer- 1. Higher (educateur) 2. No change (fire fighter) 3. Lower (abuser) What to Ask in Crisis Situation *** - Answer- 1. What am I feeling? 2. What does the young person feel, need, or want? 3. How is the environment affecting the young person? 4. How do I best respond? Meaning in spoken communication - Answer- a. 55% facial expression b. 38% tone of voice c. 7% words Behavior Management Techniques - Answer- 1. Managing the Environment 2. Prompting 3. Caring Gesture 4. Hurdle Help 5. Redirection 6. Proximity 7. Planned ignoring and positive attention 8. Directive statements 9. Time away Conflict Cycle - Answer- 1. A stressful situation or incident 2. Young person's feelings 3. Young person's behavior 4. Adult response Non-verbal Behaviors - Answer- 1. Eye contact 2. Body language 3. Personal space 4. Height differences