Psych of Work II: Review Questions and answers

Psych of Work II: Review Questions Most managers give employees lower performance appraisals than they objectively deserve. - FALSE Most errors in performance appraisals can be eliminated by providing training that describes the kind of errors managers tend to make and suggesting ways to avoid them. - FALSE The most important determinant of how much training employees actually use on their jobs is how much they learned during training. - FALSE On average, applicants who answer job advertisements are likely to have higher turnover than those referred by other employees. - TRUE Surveys that directly ask employees how important pay is to them are likely to overestimate pay's true importance in actual decisions. - FALSE Your work team needs to replace a member who recently left. Several members of your team will interview the applicants for the role. Recommend: - Developing a set of questions that the team members ask of all applicants A few members of your work team have been complaining that lately they feel very disengaged at work. Recommend to increase their engagement: - Provide these members with a greater variety of tasks that allow them to utilize a broader array of their skills and talents You are planning to put the members of your work team through a training program focused on project management skills. To increase the likelihood that they will use their new skills back on the job, recommend: - Providing incentives and support for the application of the training back on the job Over the past few months, several members of your team have left the organization. To try to prevent further turnover, recommend: - Coaching the team leader on how to build high-quality relationships with members Difference b/w voluntary and involuntary turnover - Voluntary turnover is employeeinitiated (e.g., quits) and involuntary turnover is organization-initiated (e.g., discharges, terminations, firings, dismissals). How do companies that conduct large-scale layoffs perform relative to companies that engage in smaller or no layoffs? - Perform worse What model examines turnover as a sequential process that involves shocks, image violations, satisfaction, and evaluation and presence of alternatives? - The unfolding model of turnover Which industry has the highest annual rate of voluntary turnover? - Leisure + Hospitality What model of turnover examines the role of community links, fit, and sacrifice in employees' turnover decisions? - Job embeddedness What are the two components that comprise compensation? - Pay + benefits Culture and quality of life are examples of which type of total rewards? - Experiential rewards What is one of the five main objectives of total rewards? - a. Align individuals with organizational goals b. Motivate and reward performa