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D072 study guide (version 1).xlsb .xlsx
School Course Subject Date Type Pages
Western Governors University, Washington * BUSINESS A D078 Management May 5, 2023 Other 38
*We aren't endorsed by this school
Uploaded by Melkn8157 on coursehero.com Helpful Unhelpful
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Print or Save Image PDF For Free Print And Save Pdf
Home / Management
When are you beginning D072? Insert your start date here >> 02/01/23
Week 1 Target Complete Date 02/07/23
Complete Study Guide Module 1: The Importance and Impact of Ethics
Complete Study Guide Module 2: Organization Ethics and Corporate Social
Responsibility
Complete Study Guide Module 3: Key Operational Functions
Week 2 Target Complete Date 02/14/23
Complete Study Guide Module 4: Organizational Culture and Values
Complete Study Guide Module 5: Communicating Effectively in the Workplace
Complete Study Guide Module 6: Elements of Emotional Intelligence
Week 3 Target Complete Date 02/21/23
Complete Study Guide Module 7: Basic Techniques for Enhancing Emotional
Intelligence
Complete Study Guide Module 8: Exploring Elements of Leadership
Complete Study Guide Module 9: Leadership Styles
Week 4 Target Complete Date 02/28/23
Review study guide tabs to prepare for taking pre-assessment
Take the pre-assessment
Meet with Course Instructor to review results
Retake the pre-assessment (if needed)
Take the assessment
Celebrate your success
, Home
Download For Free DOWNLOAD
W
, Home
Download Now Download
2
Module 1: THE IMPORTANCE AND IMPACT
OF ETHICS
WEBINAR:Modules
Modules 11&
&22
Lesson 1: Personal versus Organizational As you read the lesson, answer the following questions in your own words.
Ethics
Define ethics. Principles that guide about me to behave
Define legal. An act that is allowed or is in conformity with the law of the land
Provide an example for each of the legal-ethical: When the law and personal or organizational ethics are in accordance with each other.
following:
legal-ethical legal-unethical: Dilemma in which established laws are not in accordance or do not uphold the
legal-unethical ethical choice.
illegal-ethical conflicts illegal-ethical conflicts: Dilemma in which the ethical choice would be in violation of
established laws
Define values. Stable life goals that people have, reflecting what is most important to them
Define morals. Rules people develop as a result of cultural norms and values and are, traditionally passed down
through generations and characterize a cultural group
Define organizational ethics. Rules, principles, and standards for deciding what is morally right or wrong when doing business
List the four main levels of ethical issues 1.Societal issues: Concerns issues relating to the whole world and Involvement happens because of
and provide an example of each. the ethics the organization creates out of care and concern for individuals.
2.Stakeholder issues:
Concerns policies that affect its customers, employees, suppliers, and people within the
community.
3.Internal policy
issues: Concerns internal relationships between a company and its employees Examples include
fairness in management, pay, and employee participation.
4.Personal issues: Concerns how people treat others in their organization Examples include
gossiping at work or taking credit for another's work.
, Lesson 2: The Impact of Ethics on As you read the lesson, answer the following questions in your own words.
Organizations Home
How does a company's ethical behavior
impact organizational outcomes? Everyday work situations are impacted by individual goals, values, and morals.
A lack of ethics can lead to several problems for any organization.
How does a company's unethical behavior
impact organizational outcomes?
Companies saw opportunity to lower production cost by moving overseas. Which resulted in
sweatshops.
Download Now Open
Module 1:
Activity
Complete the following short statements with the words from the "Word List." Note: Terms/phrases must be spelled correctly (including spaces
and special characters), but are not case sensitive. Exit the cell to check your response.
Question Your Response Feedback
Speaking the truth, respecting my elders, and
never purposely hurting someone are examples Personal Correct
of _________ ethics.
Conflict of interest
Offering paid services on your time off to a
company customer is an example of a Correct
_____________?
__________ reflects beliefs about what is right Ethics
and what is wrong. Correct
Being punctual, refraining from gossip, and
having good time management are examples of Professional Correct
_________ ethics.
__________ are the principles that are counted Values
as most important to the individual. Correct
are sets of rules that individuals Morals
D072 study guide (version 1).xlsb .xlsx
School Course Subject Date Type Pages
Western Governors University, Washington * BUSINESS A D078 Management May 5, 2023 Other 38
*We aren't endorsed by this school
Uploaded by Melkn8157 on coursehero.com Helpful Unhelpful
Download Now Download
Print or Save Image PDF For Free Print And Save Pdf
Home / Management
When are you beginning D072? Insert your start date here >> 02/01/23
Week 1 Target Complete Date 02/07/23
Complete Study Guide Module 1: The Importance and Impact of Ethics
Complete Study Guide Module 2: Organization Ethics and Corporate Social
Responsibility
Complete Study Guide Module 3: Key Operational Functions
Week 2 Target Complete Date 02/14/23
Complete Study Guide Module 4: Organizational Culture and Values
Complete Study Guide Module 5: Communicating Effectively in the Workplace
Complete Study Guide Module 6: Elements of Emotional Intelligence
Week 3 Target Complete Date 02/21/23
Complete Study Guide Module 7: Basic Techniques for Enhancing Emotional
Intelligence
Complete Study Guide Module 8: Exploring Elements of Leadership
Complete Study Guide Module 9: Leadership Styles
Week 4 Target Complete Date 02/28/23
Review study guide tabs to prepare for taking pre-assessment
Take the pre-assessment
Meet with Course Instructor to review results
Retake the pre-assessment (if needed)
Take the assessment
Celebrate your success
, Home
Download For Free DOWNLOAD
W
, Home
Download Now Download
2
Module 1: THE IMPORTANCE AND IMPACT
OF ETHICS
WEBINAR:Modules
Modules 11&
&22
Lesson 1: Personal versus Organizational As you read the lesson, answer the following questions in your own words.
Ethics
Define ethics. Principles that guide about me to behave
Define legal. An act that is allowed or is in conformity with the law of the land
Provide an example for each of the legal-ethical: When the law and personal or organizational ethics are in accordance with each other.
following:
legal-ethical legal-unethical: Dilemma in which established laws are not in accordance or do not uphold the
legal-unethical ethical choice.
illegal-ethical conflicts illegal-ethical conflicts: Dilemma in which the ethical choice would be in violation of
established laws
Define values. Stable life goals that people have, reflecting what is most important to them
Define morals. Rules people develop as a result of cultural norms and values and are, traditionally passed down
through generations and characterize a cultural group
Define organizational ethics. Rules, principles, and standards for deciding what is morally right or wrong when doing business
List the four main levels of ethical issues 1.Societal issues: Concerns issues relating to the whole world and Involvement happens because of
and provide an example of each. the ethics the organization creates out of care and concern for individuals.
2.Stakeholder issues:
Concerns policies that affect its customers, employees, suppliers, and people within the
community.
3.Internal policy
issues: Concerns internal relationships between a company and its employees Examples include
fairness in management, pay, and employee participation.
4.Personal issues: Concerns how people treat others in their organization Examples include
gossiping at work or taking credit for another's work.
, Lesson 2: The Impact of Ethics on As you read the lesson, answer the following questions in your own words.
Organizations Home
How does a company's ethical behavior
impact organizational outcomes? Everyday work situations are impacted by individual goals, values, and morals.
A lack of ethics can lead to several problems for any organization.
How does a company's unethical behavior
impact organizational outcomes?
Companies saw opportunity to lower production cost by moving overseas. Which resulted in
sweatshops.
Download Now Open
Module 1:
Activity
Complete the following short statements with the words from the "Word List." Note: Terms/phrases must be spelled correctly (including spaces
and special characters), but are not case sensitive. Exit the cell to check your response.
Question Your Response Feedback
Speaking the truth, respecting my elders, and
never purposely hurting someone are examples Personal Correct
of _________ ethics.
Conflict of interest
Offering paid services on your time off to a
company customer is an example of a Correct
_____________?
__________ reflects beliefs about what is right Ethics
and what is wrong. Correct
Being punctual, refraining from gossip, and
having good time management are examples of Professional Correct
_________ ethics.
__________ are the principles that are counted Values
as most important to the individual. Correct
are sets of rules that individuals Morals
