SEP QUESTIONS AND ANSWERS WITH CERTIIFED SOLUTIONS

SEP QUESTIONS AND ANSWERS WITH CERTIIFED SOLUTIONS True or False: A critical safety objective of Air Canada is to cultivate, foster, and grow a positive progressive safety culture in which employees are comfortable and encouraged to bring safety concerns to the attention of management. True True or False: You must relay information to the In-charge Flight attendant if you detect any unusual circumstances or are made aware of concerns or comments from passengers about any potential abnormalities such as ice or snow on aircraft, abnormal vibrations and noises, etc. False, you must relay the information to the PIC immediately When must you submit the necessary forms detailing incidents/accidents? No later than 24 hours after termination of flight Where must you submit the disruptive/unruly passenger report? At the first point of landing What does the Flight report for injury, illness and incidents include? - oven incidents - cabin not secured for landing - cabin crew/flight crew illness resulting in an incapacitation When must a Telemedicine Checklist be filled out? When Stat-MD Medical Advisory Service is contacted to assist an onboard pax or crew medical emergency When must the Medical Care Provider Indemnity Form be filled out? Used whenever qualified medical personnel offer their help in a pax or crew medical emergency Incident/Accident labels are? Used to identify removable SERVICE and CABIN equipment (carts, trolleys, oven racks, emergency equipment) involved in an incident or accident Unserviceable seals are? Used to identify removable service and cabin equipment (trolleys, carts) In a suspected food contamination, what must cabin crew do? - indicate flight number, date, and content in airsickness bag - store any perishables on ice or refrigerator to prevent deterioration - tape the foreign object to the inside of the airsickness bag Incidents/accidents are allocated to a color based on their severity, and they include: RED - loss of life, loss of asset (ac or building) ORANGE - company personnel or pax in imminent danger YELLOW - urgent onboard conditions where there is concern for the safety of the aircraft, pax, or personnel that do not require immediate assistance GREEN - safety events not requiring the declaration of an emergency WHITE - incidents of an abnormal nature occurring in routine operations that do not have significant impact on the operation or deviations from SOP True or False: The press is allowed to interview any cabin crew members, whether involved in the incident/accident without needing permission of an Air Canada Executive. False - cabin crew will not be interviewed by the press unless expressed permission of an Air Canada Executive True or False: A preliminary, informal, verbal statement will be taken from each cabin crew member involved in an incident/accident deemed serious by the Air Canada Investigating Team soon after the event. True true What do transport canada cabin safety inspectors do? They conduct regular inspections of cabin crew training, on-board safety equipment, procedures and operations True or False - transport canada inspectors have the authority to fine cabin crew not complying with procedures/regulations outline in, but not restricted