United HealthCare - Ethics and Compliance LATEST2024

In terms of events, which of the following is true? - Answer - WRONG - Agents must report formal marketing/sales events only to UnitedHealthcare When completing an enrollment application in LEAN, why is an agent prohibited from entering their own email address in a field available for the consumer's email address? - Answer - The consumer/member would not receive plan related correspondence intended for him/her. Annual Election Period (AEP) is a time when: - Answer - Consumers can elect to join a Medicare Advantage Plan or switch to a different plan. You have scheduled an appointment and obtained a Scope of Appointment (SOA) form to discuss Medicare Advantage Plans with a consumer. When you arrive at the appointment, a friend of the consumer who is Medicare-eligible is present to hear your presentation. What should you do? - Answer - Before you can start the appointment with both consumers, ask the consumer's friend to complete an SOA.