Coaching Skills and Competencies (From
Coaching Psych Manual) Study Guide
Exam Questions with Correct Detailed
answers 95 QS & Ans 2023-2024.
, Coaching Skills and Competencies (From Coaching Psyc Manual)
Three Core Coaching Skills - Answer: Mindful listening
Open Ended Inquiry
Perspective Reflections
Mindful listening - Answer: - Listening that brings non-judgmental awareness
- Perhaps the most important of all coaching skills
- Most important element in improving conversation between coach and client
Mindful listening involves listening for - Answer: the meaningful whole
client's best experiences
core values
significant moments
feelings
current challenges
future dreams
Open Ended Inquiry - Answer: Using open-ended questions to elicit long
narrative answers. "Stories are the stuff that move people to change."
When using open ended questions what two words are best to start with? -
Answer: "What" and "how"
Avoid "why" may seem judgmental
, Coaching Skills and Competencies (From Coaching Psyc Manual)
Closed ended questions are good to use when - Answer: When it promotes
autonomy. "Do you want to move forward this?" or "Is this something you would
like to explore further?"
Perspective Reflections - Answer: are another form of listening and enable a
client to hear what they are saying from the vantage point of another person.
Perspective Reflections are often more - Answer: provocative and
transformational than inquiry because it causes clients to connect more deeply to
their emotions and the truth of the matter.
Reflections can stimulate what part of the brain - Answer: The limbic region of
the brain where emotions, rewards and pleasure are regulated.
Four additional Relationship Building Tools for coaches - Answer: Positive
Reframing
Silence
Humor and Playfulness
Championing
Non-violent communication is a model for expressing - Answer:
Compassion/Empathy