AES/Foundations Health Science 1 Final Exam Questions With Correct Answers
when a customer is dissatisfied and healthcare professionals take responsive action to "recover" the customer - Answer What is service recovery stereotype: A generalized belief about a group of people; generalization: the tendency, once a response has been conditioned, for stimuli similar to the conditioned stimulus to elicit similar responses - Answer What is a sterotype and what is a generalization A social division based on national origin, religion, language, and often race. - Answer describe what ethnicity is feelings that lead to certain behaviors - Answer What is bias
Geschreven voor
- Instelling
- AES
- Vak
- AES
Documentinformatie
- Geüpload op
- 27 oktober 2023
- Aantal pagina's
- 2
- Geschreven in
- 2023/2024
- Type
- Tentamen (uitwerkingen)
- Bevat
- Vragen en antwoorden
Onderwerpen
-
aes
-
aesfoundations health science 1 final exam questi
-
when a customer is dissatisfied and healthcare pro
-
stereotype a generalized belief about a group of
Ook beschikbaar in voordeelbundel