, Chapter 01 – Studying Intercultural Communication
Part IV: Test Bank
As you approach the assessment of your students' learning, bear in mind the earlier discussion of
Bloom's Taxonomy and the depth and complexity of student learning. Multiple Choice and
True/False questions will tend to address the lower levels of remembering and understanding. A
good essay question can also assess application, analysis, and evaluation, but to assist them in
deeper learning, to discover whether they are able to apply that learning in real world situations,
and to assess aspects of affective and behavioral learning, other kinds of assignments are
necessary. Having them engage in ethnography, civic engagement opportunities, in-depth values
analysis essays of their own and another's cultural perspective, journaling about their feelings
and reactions, and having them develop learning activities for their peers are excellent additional
ways to assist and assess their learning. Such assignments can be done individually or in groups.
CHAPTER ONE
Multiple Choice Questions
1. Which of the following statements is accurate about the impact of globalization on an average
person in the United States of America?
*a. According to the U.S. Department of Labor, more than one in three workers who were
displaced remain unemployed.
b. Jobs that generate the bulk of tax revenues and fund the United States of America's social
security systems are immune to being outsourced offshore.
c. Research suggests that it is highly unlikely for white-collar jobs in the United States to be
outsourced offshore in the future.
d. Workers who have lost jobs in the recent past and most economists defend globalization
saying that the losses incurred are always offset by the gains in consumer prices.
2. Raymond works as a business consultant for large multinational companies (MNCs) based in
the United States. He conducts sessions for employees of these MNCs before they are sent to
Japan for work. His job requires him to educate them about behaviors that can cause ill will
and mistrust, enhance negative stereotypes, and result in loss of business opportunities. In this
scenario, Raymond is most likely to be employed as a _____.
*a. cross-cultural trainer
b. human resource coordinator
c. regional administrative manager
d. collaboration specialist
3. Which of the following statements is true about the technological imperative to study
intercultural communication?
a. All media experts believe that online connectivity necessarily strengthens relationships.
*b. Technology connects people to events in the remote parts of the world and also to people
one may never meet face-to-face.
c. Technology has drastically decreased the frequency with which most people encounter
multilingual situations.
1-1
Copyright ©2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
, Chapter 01 – Studying Intercultural Communication
d. The absence of nonverbal cues in online communication makes communication easier and
helps in avoiding misunderstandings, especially when communicating across cultures.
4. John, an engineer in a multinational corporation, uses e-mail to communicate with colleagues
from India and Taiwan on a weekly basis. In this scenario, John's communication illustrates
a(n) _____ imperative for studying intercultural communication.
a. economic
*b. technological
c. peace
d. demographic
5. Which of the following statements is true about the changing immigration patterns in the
United States of America?
a. Current patterns of immigration fail to have a significant impact on the social landscape
because the foreign-born population continues to fall as a percentage of the total population.
b. Current immigration changes, along with decreasing domestic diversity, show that the
United States is becoming more homogeneous.
c. According to the U.S. Census Bureau, the vast majority of today's immigrants now come
from European and Middle Eastern countries.
*d. Immigrants from Latin America and Asia are more likely to live in the central locations of
metropolitan areas, adding to the diversity of these areas.
6. Changes in the composition of the U.S. population illustrate the _____ imperative for
studying intercultural communication.
a. economic
b. technological
c. peace
*d. demographic
7. John and Nancy were raised in Illinois and speak only English. Many of their neighbors,
however, have emigrated from countries outside the United States and speak English as a
second language. John and Nancy's desire to have a positive relationship with their diverse
neighbors illustrates a(n) _____ imperative for studying intercultural communication.
a. economic
b. technological
c. peace
*d. demographic
8. Violence, conflict, and tension between differing cultural groups who are in constant contact
with each other illustrate a(n) _____ imperative for studying intercultural communication.
a. economic
b. self-awareness
*c. peace
d. demographic
9. Conflicts between the U.S. government and various drug cartels in Mexico, and the Boko
Haram and Christian–Muslim conflicts in Nigeria illustrate the _____ imperative for studying
intercultural communication.
1-2
Copyright ©2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
, Chapter 01 – Studying Intercultural Communication
a. economic
b. ethical
*c. peace
d. demographic
10. Increased understanding of one's self as a cultural being illustrates a(n) _____ imperative for
studying intercultural communication.
*a. self-awareness
b. demographic
c. ethical
d. technological
11. Maria had never really thought much about her Italian heritage until she became friends with
Aylin, an American of Middle Eastern descent. Through conversation and visits to Aylin's
family, Maria gradually began to realize how many of her own behaviors were culturally
determined. Maria's experience illustrates a(n) _____ imperative for studying intercultural
communication.
a. economic
b. ethical
*c. self-awareness
d. demographic
12. People who believe that cultural differences are only superficial and that there are certain
rules that apply across cultures are operating from a _____ position of ethics.
a. political
b. relativist
c. judicial
*d. universalist
13. Which of the following statements is true of the relativist position of ethics?
*a. It holds that any cultural behavior can be judged only within the cultural context in which
it occurs.
b. It encourages people to identify those rules that apply across cultures.
c. It argues that cultural differences are only superficial and that fundamental notions of right
and wrong are universal.
d. It focuses particularly on identifying acts and conditions that most societies think of as
wrong, such as murder and theft.
14. Rebecca is appalled that girls regularly marry before the age of fifteen in some countries.
She believes that all females should be adults before they marry regardless of their culture
because of issues of education, prenatal health, and economic rights. Rebecca has assumed the
_____ position of ethics.
a. relativist
b. westernized
*c. universalist
d. politicized
1-3
Copyright ©2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
Part IV: Test Bank
As you approach the assessment of your students' learning, bear in mind the earlier discussion of
Bloom's Taxonomy and the depth and complexity of student learning. Multiple Choice and
True/False questions will tend to address the lower levels of remembering and understanding. A
good essay question can also assess application, analysis, and evaluation, but to assist them in
deeper learning, to discover whether they are able to apply that learning in real world situations,
and to assess aspects of affective and behavioral learning, other kinds of assignments are
necessary. Having them engage in ethnography, civic engagement opportunities, in-depth values
analysis essays of their own and another's cultural perspective, journaling about their feelings
and reactions, and having them develop learning activities for their peers are excellent additional
ways to assist and assess their learning. Such assignments can be done individually or in groups.
CHAPTER ONE
Multiple Choice Questions
1. Which of the following statements is accurate about the impact of globalization on an average
person in the United States of America?
*a. According to the U.S. Department of Labor, more than one in three workers who were
displaced remain unemployed.
b. Jobs that generate the bulk of tax revenues and fund the United States of America's social
security systems are immune to being outsourced offshore.
c. Research suggests that it is highly unlikely for white-collar jobs in the United States to be
outsourced offshore in the future.
d. Workers who have lost jobs in the recent past and most economists defend globalization
saying that the losses incurred are always offset by the gains in consumer prices.
2. Raymond works as a business consultant for large multinational companies (MNCs) based in
the United States. He conducts sessions for employees of these MNCs before they are sent to
Japan for work. His job requires him to educate them about behaviors that can cause ill will
and mistrust, enhance negative stereotypes, and result in loss of business opportunities. In this
scenario, Raymond is most likely to be employed as a _____.
*a. cross-cultural trainer
b. human resource coordinator
c. regional administrative manager
d. collaboration specialist
3. Which of the following statements is true about the technological imperative to study
intercultural communication?
a. All media experts believe that online connectivity necessarily strengthens relationships.
*b. Technology connects people to events in the remote parts of the world and also to people
one may never meet face-to-face.
c. Technology has drastically decreased the frequency with which most people encounter
multilingual situations.
1-1
Copyright ©2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
, Chapter 01 – Studying Intercultural Communication
d. The absence of nonverbal cues in online communication makes communication easier and
helps in avoiding misunderstandings, especially when communicating across cultures.
4. John, an engineer in a multinational corporation, uses e-mail to communicate with colleagues
from India and Taiwan on a weekly basis. In this scenario, John's communication illustrates
a(n) _____ imperative for studying intercultural communication.
a. economic
*b. technological
c. peace
d. demographic
5. Which of the following statements is true about the changing immigration patterns in the
United States of America?
a. Current patterns of immigration fail to have a significant impact on the social landscape
because the foreign-born population continues to fall as a percentage of the total population.
b. Current immigration changes, along with decreasing domestic diversity, show that the
United States is becoming more homogeneous.
c. According to the U.S. Census Bureau, the vast majority of today's immigrants now come
from European and Middle Eastern countries.
*d. Immigrants from Latin America and Asia are more likely to live in the central locations of
metropolitan areas, adding to the diversity of these areas.
6. Changes in the composition of the U.S. population illustrate the _____ imperative for
studying intercultural communication.
a. economic
b. technological
c. peace
*d. demographic
7. John and Nancy were raised in Illinois and speak only English. Many of their neighbors,
however, have emigrated from countries outside the United States and speak English as a
second language. John and Nancy's desire to have a positive relationship with their diverse
neighbors illustrates a(n) _____ imperative for studying intercultural communication.
a. economic
b. technological
c. peace
*d. demographic
8. Violence, conflict, and tension between differing cultural groups who are in constant contact
with each other illustrate a(n) _____ imperative for studying intercultural communication.
a. economic
b. self-awareness
*c. peace
d. demographic
9. Conflicts between the U.S. government and various drug cartels in Mexico, and the Boko
Haram and Christian–Muslim conflicts in Nigeria illustrate the _____ imperative for studying
intercultural communication.
1-2
Copyright ©2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
, Chapter 01 – Studying Intercultural Communication
a. economic
b. ethical
*c. peace
d. demographic
10. Increased understanding of one's self as a cultural being illustrates a(n) _____ imperative for
studying intercultural communication.
*a. self-awareness
b. demographic
c. ethical
d. technological
11. Maria had never really thought much about her Italian heritage until she became friends with
Aylin, an American of Middle Eastern descent. Through conversation and visits to Aylin's
family, Maria gradually began to realize how many of her own behaviors were culturally
determined. Maria's experience illustrates a(n) _____ imperative for studying intercultural
communication.
a. economic
b. ethical
*c. self-awareness
d. demographic
12. People who believe that cultural differences are only superficial and that there are certain
rules that apply across cultures are operating from a _____ position of ethics.
a. political
b. relativist
c. judicial
*d. universalist
13. Which of the following statements is true of the relativist position of ethics?
*a. It holds that any cultural behavior can be judged only within the cultural context in which
it occurs.
b. It encourages people to identify those rules that apply across cultures.
c. It argues that cultural differences are only superficial and that fundamental notions of right
and wrong are universal.
d. It focuses particularly on identifying acts and conditions that most societies think of as
wrong, such as murder and theft.
14. Rebecca is appalled that girls regularly marry before the age of fifteen in some countries.
She believes that all females should be adults before they marry regardless of their culture
because of issues of education, prenatal health, and economic rights. Rebecca has assumed the
_____ position of ethics.
a. relativist
b. westernized
*c. universalist
d. politicized
1-3
Copyright ©2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior
written consent of McGraw-Hill Education.
