Qualities of Health Assistants
Desirable Traits for health assistants to have:correct answerpositive attitude, interacting appropriately,
following rules, solving problems, managing stress effectively
Aspects of a Positive attitudecorrect answerflexible, honesty, responsibility, commitment, enthusiasm
Aspects of Interacting Appropriatelycorrect answercourtesy, respect, diversity, sensitivity to boundaries,
empathy
Examples of following the rulescorrect answerattendance, dress, lines of authority, scope of practice,
general rules, guidelines, and standards
Problem Solvingcorrect answerinvolves more than just one person, compromise may be needed, scope
of practice
Good Communicatorcorrect answerknows when to speak and when to listen, straightforward,
understandable, and accurate
Good Verbal Communicationcorrect answerestablish rapport, obtain information from patient, confirm
understanding, relay information to other healthcare workers, give instruction to patients
Patients of other culturescorrect answeravoid stereotyping and generalization, cultural differences,
language barrier
Vision Impairmentcorrect answer-Make sure glasses are clean
-Knock on the door and identify before entering room
Desirable Traits for health assistants to have:correct answerpositive attitude, interacting appropriately,
following rules, solving problems, managing stress effectively
Aspects of a Positive attitudecorrect answerflexible, honesty, responsibility, commitment, enthusiasm
Aspects of Interacting Appropriatelycorrect answercourtesy, respect, diversity, sensitivity to boundaries,
empathy
Examples of following the rulescorrect answerattendance, dress, lines of authority, scope of practice,
general rules, guidelines, and standards
Problem Solvingcorrect answerinvolves more than just one person, compromise may be needed, scope
of practice
Good Communicatorcorrect answerknows when to speak and when to listen, straightforward,
understandable, and accurate
Good Verbal Communicationcorrect answerestablish rapport, obtain information from patient, confirm
understanding, relay information to other healthcare workers, give instruction to patients
Patients of other culturescorrect answeravoid stereotyping and generalization, cultural differences,
language barrier
Vision Impairmentcorrect answer-Make sure glasses are clean
-Knock on the door and identify before entering room
