Chapter 1 Introduction to Computer Repair
1.1 True/False Questions
1) A UPS enables a laptop computer to function as if it were a desktop PC.
Answer: FALSE
Diff: 2
2) The power supply is the part of the computer that converts the wall outlet AC voltage to
DC voltage.
Answer: TRUE
Diff: 1
3) The surge protector is the part of the computer that converts the wall outlet AC voltage
to DC voltage.
Answer: FALSE
Diff: 1
4) ROM is volatile.
Answer: FALSE
Diff: 1
5) RAM is volatile.
Answer: TRUE
Diff: 1
6) The traditional BIOS chip holds start-up software that must be present for a computer
to boot.
Answer: TRUE
Diff: 1
7) Windows 7, Android, XP, and Microsoft Office are all operating systems.
Answer: FALSE
Diff: 1
,8) Serial ports transfer 8 bits at a time, whereas parallel ports transfer only 1 bit at a time.
Answer: FALSE
Diff: 3
9) On most motherboards, the mouse and the keyboard DIN ports are interchangeable.
Answer: FALSE
Diff: 2
10) The BIOS is an example of hardware.
Answer: FALSE
Diff: 3
11) Working inside a power supply can cause harm to an improperly trained technician.
Answer: TRUE
Diff: 2
,12) A USB keyboard or mouse can normally plug in to any available USB port.
Answer: TRUE
Diff: 1
13) An internal modem normally has two RJ-11 ports.
Answer: TRUE
Diff: 3
14) A network card normally has an RJ-11 port.
Answer: FALSE
Diff: 3
15) The DVI port on the motherboard is a female port.
Answer: TRUE
Diff: 2
16) CardBus is an upgrade to ISA for desktop computers.
Answer: FALSE
Diff: 2
17) A CardBus adapter is faster than a PC Card.
Answer: TRUE
Diff: 2
1.2 Multiple Choice Questions
1) Experience, knowledge of the basic hardware components, and a logical mind are
characteristics associated with a
A) System resource specialist
, B) Free thinker
C) Computer technician
D) Personal digital assistant
Answer: C
Diff: 1
2) A curious computer user is ready to check out a CRT video problem with a computer
system. Because of safety concerns, which one of the following procedures should be
carried out only after receiving specialized technical training?
A) Turning the monitor power off and pushing the power cord plug firmly into its
socket on the back of the monitor
B) Unplugging the monitor, removing its case, and probing various components
C) Unplugging the PCʹs power cord from the wall
D) Turning the computer off before removing the computer cover
Answer: B
Diff: 2
1.1 True/False Questions
1) A UPS enables a laptop computer to function as if it were a desktop PC.
Answer: FALSE
Diff: 2
2) The power supply is the part of the computer that converts the wall outlet AC voltage to
DC voltage.
Answer: TRUE
Diff: 1
3) The surge protector is the part of the computer that converts the wall outlet AC voltage
to DC voltage.
Answer: FALSE
Diff: 1
4) ROM is volatile.
Answer: FALSE
Diff: 1
5) RAM is volatile.
Answer: TRUE
Diff: 1
6) The traditional BIOS chip holds start-up software that must be present for a computer
to boot.
Answer: TRUE
Diff: 1
7) Windows 7, Android, XP, and Microsoft Office are all operating systems.
Answer: FALSE
Diff: 1
,8) Serial ports transfer 8 bits at a time, whereas parallel ports transfer only 1 bit at a time.
Answer: FALSE
Diff: 3
9) On most motherboards, the mouse and the keyboard DIN ports are interchangeable.
Answer: FALSE
Diff: 2
10) The BIOS is an example of hardware.
Answer: FALSE
Diff: 3
11) Working inside a power supply can cause harm to an improperly trained technician.
Answer: TRUE
Diff: 2
,12) A USB keyboard or mouse can normally plug in to any available USB port.
Answer: TRUE
Diff: 1
13) An internal modem normally has two RJ-11 ports.
Answer: TRUE
Diff: 3
14) A network card normally has an RJ-11 port.
Answer: FALSE
Diff: 3
15) The DVI port on the motherboard is a female port.
Answer: TRUE
Diff: 2
16) CardBus is an upgrade to ISA for desktop computers.
Answer: FALSE
Diff: 2
17) A CardBus adapter is faster than a PC Card.
Answer: TRUE
Diff: 2
1.2 Multiple Choice Questions
1) Experience, knowledge of the basic hardware components, and a logical mind are
characteristics associated with a
A) System resource specialist
, B) Free thinker
C) Computer technician
D) Personal digital assistant
Answer: C
Diff: 1
2) A curious computer user is ready to check out a CRT video problem with a computer
system. Because of safety concerns, which one of the following procedures should be
carried out only after receiving specialized technical training?
A) Turning the monitor power off and pushing the power cord plug firmly into its
socket on the back of the monitor
B) Unplugging the monitor, removing its case, and probing various components
C) Unplugging the PCʹs power cord from the wall
D) Turning the computer off before removing the computer cover
Answer: B
Diff: 2
