Assignment 1: Mystery shopper
This document shows my first assignment from the customer service unit. This assignment includes two examples of times that I was a mystery shopper (one in a travel agents and one in a restaurant) along with details regarding many aspects of these places. Also, in this assignment, there are two flow charts along with improvements that could be made.
Geschreven voor
- Study Level
- BTEC
- Publisher
- PEARSON (PEARSON)
- Subject
- Travel and Tourism
- Course
- Unit 4 - Customer Service in Travel and Tourism
Documentinformatie
- Geüpload op
- 21 juli 2023
- Aantal pagina's
- 4
- Geschreven in
- 2022/2023
- Type
- Overig
- Persoon
- Onbekend
Onderwerpen
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full assignment
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full assignment
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ncfe
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distinction
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example
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assignment
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