A company / organization needs:
- Structure - How the organisation elements are related to each other (tasks, processes.
- Strategy - A plan that states what an organisation needs to do to reach its goals
- Culture - A collection of ideas about work, the colleagues, the own role and the organisation
as a whole
Management – the organization and coordination of people and activities of a business in order to
achieve defined objectives using available resources efficiently and effectively.
Organisation and Management = Organizational Behavior
Organizational Behavior = an interdisciplinary science that studies the Behavior of organizations and
the factors that determine this Behavior, and identifies how organisations can be managed most
effectively.
Organisational behaviour contains both descriptive (things as they are) and prescriptive (things as
they should be) elements
- It is interdisciplinary, with elements from other disciplines (eg economics, computer science,
marketing, psychology, etc.) used to develop a new approach
- It helps the process of management, providing direction for processes within the
organisation.
- It is goal orientated, so helps management to be most effective.
Pre-industrial revolution period
It started with the old philosophers!
(Plato, Aristotle)
Machiavelli (1469 – 1527), philosopher,
diplomat and writer,
Book: ‘Il Principe (The Prince)’ presented
guidelines for preserving and expanding
power
Adam Smith (1723 – 1790), seen as the
founder of modern economic thought,
Book: ‘An inquiry into the nature and causes of the wealth of nations’ stated that productive work is
the source of prosperity, and effective division of work tasks leads to increased productivity
The industrial revolution!
The industrial revolution created a lot of opportunities: Increasing productivity + Decreasing costs =
larger (consuming) market. People earn more money, thereby higher demands and expectations.
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Management summary Janine de Zeeuw