Organizational Psychology Practice Concepts with Complete Solutions.

Broaden and Build Theory (Frederickson, 2000) Correct Answer positive emotions broaden one's awareness and encourage novel, varied and exploratory thoughts/actions. this results in skills/resources over time. the more we experience positive emotions, mood and affect, the more we form positive attitudes, which can positively impact work. Process emotions Correct Answer concern a current task Prospective emotions Correct Answer concern a future task (task to be completed) Retrospective emotions Correct Answer concern a past task (task already completed) Emotional Intelligence Correct Answer (1) self-awarness: ability to understand, process, and express emotions naturally (2) social awareness: ability to understand the emotions of others (3) self-management: ability to regulate one's emotions, enable recovery for psychological distress (4) relationship management: ability to use emotions by directing them toward constructive abilities/outcomes Values Correct Answer deep beliefs, more stable, global and abstract than attitudes Terminal values Correct Answer relate to desired end states that a person would like to achieve/feels are highly important Instrumental values Correct Answer means of achieving desired end states/behaviours a person might engage in to achieve terminal values e.g.,codes of conduct, such as being helpful Attitudes Correct Answer relatively stable and specific positive or negative evaluations and experiences about an object, person or event. consist of three components: 1. Evaluation (affect, feelings) 2. Cognition (knowledge, beliefs) 3. Behavioural intention (indicates how a person might behave) 10 core values (Sagiv & Schwartz, 2000) Correct Answer 1. Self-direction 2. Autonomy 3. Conformity 4. Security 5. Tradition