,7 Which of the following is NOT a characteristic of the high-tech HR era?
(A) employee resumes stored in secured filing cabinets
(B) applications submitted electronically
(C) employees trained via online materials and trainers
(D) applicant testing administered online and scored immediately
Answer: (A) employee resumes stored in secured filing cabinets
8 Sarah investigated the role of different levels of heat in the work environment. In her
study, she had two conditions: a warm workplace and a cool workplace. To her surprise,
participants in both conditions demonstrated nearly equal levels of productivity. In speaking
with the participants later, they all said they worked harder because they wanted to please
her. This is called the ____.
(A) Hawthorne Effect
(B) Bystander Effect
(C) Diffusion of Responsibility
(D) Social Loafing
Answer: (A) Hawthorne Effect
9 _______ used motion pictures to conduct time-and-motion studies aimed at
understanding the most efficient ways to do work.
(A) Hugo Munsterberg
(B) Walter Dill Scott, Fred Garrison
(C) Frank Gilbreth, Lillian Gilbreth
(D) Wilhelm Wundt
Answer: (C) Frank Gilbreth, Lillian Gilbreth
10 These I-O psychologists trained under Wilhelm Wundt and later moved to the U.S. Both
focused on the role of individual differences in human behavior.
(A) Walter Dill Scott, Frederick Taylor
(B) Hugo Munsterberg, James McKeen Cattell
(C) Frederick Taylor, James McKeen Cattell
(D) Frank Gilbreth, Lillian Gilbreth
Answer: (B) Hugo Munsterberg, James McKeen Cattell
11 The Hawthorne Effect refers to situations in which:
(A) research participants behave in a certain way because they know they are part of a study.
(B) researchers investigate a psychological phenomenon that they have personally faced.
(C) researchers are biased in favor of the organization over the worker.
(D) research participants believe the researcher is colluding with the organization.
Answer: (A) research participants behave in a certain way because they know they are part
of a study.
12 _______ is often cited as the first person to receive a Ph.D. in industrial psychology.
(A) Lillian Gilbreth
(B) Frank Gilbreth
(C) Walter Dill Scott
(D) Frederick Taylor
Answer: (A) Lillian Gilbreth
13 The first known I-O psychology textbook was written by:
(A) James McKeen Cattell
(B) Wilhelm Wundt
(C) Hugo Munsterberg
, (D) Walter Dill Scott
Answer: (C) Hugo Munsterberg
14 The professional organization to which most Industrial-Organizational psychologists
in the US belong is ____.
(A) SIOP
(B) Alpha
(C) ION
(D) Beta
Answer: (A) SIOP
15 The test used in World War I to screen personnel for the US military was _____.
(A) Army Alpha
(B) Army Beta
(C) Hawthorne Test
(D) Both the Army Alpha and Army Beta were used.
Answer: (D) Both the Army Alpha and Army Beta were used.
16 Which movement in the 1960s most influenced the practice of industrial psychology
in the US?
(A) Civil rights movement
(B) Harking movement
(C) Anti-war movement
(D) Hawthorne movement
Answer: (A) Civil rights movement
17 Which of the following is a current trend in I-O psychology?
(A) increasing focus on diversity at work
(B) the development of Humanitarian Work Psychology
(C) the development of Occupational Health Psychology
(D) All of the above.
Answer: (D) All of the above
18 Frank and Lillian Gilbreth (of Cheaper by the Dozen) are most closely associated with
(A) Scientific Management
(B) The Human Relations movement
(C) The Hawthorne Studies
(D) The Civil Rights movement
Answer: (A) Scientific Management
19 Traditionally, Industrial psychology includes the area of ____.
(A) Personnel Selection
(B) Motivation
(C) Leadership
(D) Teams
Answer: (A) personnel selection
20 The professional organization for I-O psychologists in Europe is _____.
(A) SIOP
(B) Alpha
(C) EAWOP
(D) Beta
Answer: (C) EAWOP
21 Which of the following terms characterize “big data”?