P&SCM test questions lecture 4

 Question 1
1 out of 1 points

The interaction model distinguishes between product-suppliers and service-
suppliers.

Selected Answer: False
Answers: True
False
Response Feedback: 109-1, Figure 4.4
 Question 2
1 out of 1 points

One drawback of the interaction model is that in only focuses on dyadic relations
whereas organizations usually act in chains or networks.

Selected Answer: True
Answers: True
False
Response Feedback: 110-2
 Question 3
1 out of 1 points

In building and maintaining supplier relationships, formal contracting is relatively
less important nowadays.

Selected Answer: True
Answers: True
False
Response Feedback: 111-3
 Question 4
1 out of 1 points

Three types of trust can be distinguished: contractual trust, competitor trust, and
goodwill trust.

Selected Answer: False
Answers: True
False
Response 112-3
Feedback:
Contractual trust, competence trust, and goodwill
trust.
 Question 5
1 out of 1 points

The longer a relationship holds over time, the more types of trust will be present.

Selected Answer: True

, Answers: True
False
Response Feedback: 112-4/113-1, Figure 4.5
 Question 6
1 out of 1 points

Supplier assessment is a prerequisite for building trust.

Selected Answer: True
Answers: True
False
Response Feedback: 116-2
 Question 7
1 out of 1 points

Once trust has been established, the focal firm can stop supplier evaluation and
monitoring.

Selected Answer: False
Answers: True
False
Response 116-3
Feedback:
Over the course of a relationship something can always go
wrong so continuous monitoring of supplier practices and
performance is needed.
 Question 8
1 out of 1 points

Both outcome and process measures need to be monitored in order to understand
a supplier's capabilities.

Selected Answer: True
Answers: True
False
Response 116-5, 117-1
Feedback:
Outcome measures only do not show what a supplier is
capable of doing.
 Question 9
0 out of 1 points

Both financial value and relationship quality represent outcome measures.

Selected Answer: True
Answers: True
False
Response 117-1, -2
Feedback: