Operations and Supply Management the Core 2nd Edition

1. Which of the following is a reason for studying operations management (OSCM)? A. OSM is essential for understanding organizational behavior. B. Most business graduates do OSM work regardless of their job title. C. Concepts and tools of OSM are useful in other functions of business. D. OSM is a required course in all business degree programs. E. OSM is the most rigorous business discipline. 2. Operations and supply chain management does not involve which of the following? A. Using operations research/management science decision­making tools B. Industrial engineering issues C. Line management responsibilities D. Improving operating systems E. Portfolio management OPERATIONS AND SUPPLY MANAGEMENT THE CORE 2ND EDITION (ANSWERS AT THE END OF THE CHAPTER) 3. Operations management is applicable _______. A. mostly in the service sector B. to services exclusively C. mostly in the manufacturing sector D. to both manufacturing and service sectors E. to the manufacturing sector exclusively 4. Which of the following is not typically a component of the supply chain? A. Procuring raw materials B. Transformation C. Delivery D. Cost accounting E. Warehousing 5. The concept of operations and supply chain management should be important to which of the following management areas? A. Production B. Marketing C. Finance D. Engineering E. All of the above areas should understand the importance of the OSCM function 6. At the most fundamental level, operations and supply chain management is concerned about what? A. Getting work done quickly B. Getting work done efficiently C. Getting work done without error D. Getting work done at a low cost E. OSCM is concerned about all of the above 7. Which of the following refers to the processes that are used to transform resources into goods and services? A. Processing B. Operations C. Transforming D. Supply E. Servicing 8. Which of the following refers to how materials and services are moved to and from the transformation processes? A. Processing B. Operations C. Transforming D. Supply E. Servicing 9. All managers should understand which of the following transformation processes? A. How processes are organized B. How capacity is determined C. Process time D. How quality is monitored E. Managers should understand all of the above processes 10. A reduction of 5% in the cost of raw materials results directly in what? A. An increase of 5% of cost B. A significant increase in profit C. An extra 5% of profit D. No impact on profit or cost E. A significant decrease in ROI 11. Which of the following means doing something at the lowest possible cost? A. Effectiveness B. Efficiency C. Cost effectiveness D. Value E. Break even