Mera Customer Service Screening Pre-Test | 63 Questions with 100% Correct Answers
What question do you ask to get feedback to see if the computer software met expectations of the customer? - How has the software worked for what you were using it for? A new customer comes into your department, but you are helping another customer? You should - Acknowledge the new customer's presence with eye contact and/or a brief comment that you will be right with him. What is a great option when trying to find out what a customer wants to buy? - What color do you prefer in that brand? A good reason for creating an opening for discussion is to? - Get to know what the customer wants. The best way to talk to a new customer is to? - Match what you say and your tone of voice to her personality.
Geschreven voor
- Instelling
- Capella University
- Vak
- Mera Customer Service Screening
Documentinformatie
- Geüpload op
- 25 augustus 2022
- Aantal pagina's
- 6
- Geschreven in
- 2022/2023
- Type
- Tentamen (uitwerkingen)
- Bevat
- Vragen en antwoorden
Onderwerpen
-
mera customer service screening pre test | 63 questions with 100 correct answers
Ook beschikbaar in voordeelbundel