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(NURSE 420) Leadership Exam 3

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NURSE 420 Exam 3 leader Spring 2020 1. Progressive discipline is a strategy used by managers to deal with problem employees. Which of the following is the usual order of steps in a progressive discipline process? 2. Which of the following is true of a formal employee grievance process? 3. The RN team leader, near the end of her shift, notices that a newly hired UAP has not calculated the intake and output for several clients. Which of the following actions should the RN take first? 4. An RN witnessed a maintenance worker in a paralyzed and unconscious pediatric patient’s room inappropriately touching the patient’s genital area. What step of the disciplinary process is most likely to be taken by the organization against this worker? 5. A member of the team reports that they have been given too much to do and are not going to be able to complete the work on time. What action will the RN take 6. An RN on a medical-surgical unit is making assignments at the beginning of the pm shift. Which of the following tasks would be appropriate for the RN to delegate to the LPN/LVN? 7. Which one of the following statements about conflict is true? 8. Which intervention for a patient with a sudden pulmonary embolism could be delegated to the LPN/LVN on your patient care team? 9. Which method best provides a structured orderly approach to communicating accurate, relevant information in emergent patient situations as well as routine handoffs? 10. Periodically during the day the RN checks with his/her team members to determine whether they are having any difficulty completing their assigned tasks. This primarily describes which managerial role of the RN? 11. Which behavior is a priority to minimize an RN’s risk for a malpractice claim? 12. When delegating tasks to staff, which action by the charge nurse best demonstrates appropriate delegation principles? 13. A registered nurse is planning the client assignments for the day. Which of the following is the most appropriate assignment for the certified nursing assistant? 14. A nursing supervisor is responsible for conducting performance appraisals on all of his unit’s night shift employees. Which of the following would not be an appropriate action for the nursing supervisor when preparing and giving a performance appraisal to an employee? 15. A nursing staff member comes into the nurse manager’s office and complains about another staff member who does not complete his/her work. The nurse manager should tell the staff member to first: 16. A new graduate RN approaches a more experienced RN and says “I am having difficulty speaking up to some of the physicians.” Which one of the following initial responses by the experienced RN is best? 17. A staff RN is asked to participate with a team of other nurses on a continuous quality improvement (CQI) project to reduce the number of medication administration errors on her unit. Which step below should the CQI project team initiate first?

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