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1. Kyle Jon, the HRM at Riverside Hotels, typically supports and advises the line
managers. What type of authority is Kyle using?
a. line
b. staf
c. functional
d. legitimate
2. Which of the following is an HRM activity?
a. ensuring legal compliance
b. selecting employees
c. project management
d. job coaching
3. Which of the following is part of the role of a line manager?
a. executive planning and decision making
b. assessing the causes of production problems
c. developing human resource policies
d. helping organizations achieve success by maximizing employee
potential
4. Jayne Carter, the Vice President of HR for Starline Hotels is focused on
ensuring that Starline Hotels is stafed with the most efective human
resources to achieve the organizations strategic goals. What is Jayne’s role?
a. operational
b. strategic
c. staffing
d. administrative
5. Which of the following is NOT part of the major role of HR professionals?
a. provide guidance and assistance to line managers
b. assume a greater role in top management planning and decision
making
c. relieve line managers of their HR responsibilities
d. help organizations achieve success by maximizing employee potential
6. Which function is within the framework for Human Resources Management?
a. ISO 9000
b. customer expectations
c. employee relations
d. globalization
7. Manteo Resort places an increased emphasis on the growth and development
of its people. The managers are front-and-center in identifying the gaps in
any skill sets and the HR practitioner ofers ways of bridging the gaps. What
is this an example of?
a. functional authority
b. line manager and HRM partnership
c. strategic planning
d. human resource planning
8. Which resources are essential to an organization?
, a. utilities, money and people
b. money, machines and people
c. people, machines and utilities
d. machines, utilities and finances
9. Which term describes the structure of HR processes and activities and their
relationship to the organization and the employees?
a. linear
b. integrated
c. functional
d. dynamic
10.What is the significance of the new phrases “human capital,” “intellectual
assets,” and “talent management” that have crept into business jargon?
a. they illustrate how organizations recognize the individual diferences of
each employee
b. they highlight how people are brought together to achieve a common
purpose
c. they emphasize the value that people have to organizations
d. they imply that people need to be managed as resources
11.HR departments play an active role in influencing change within
organizations. What is NOT part of the HR role?
a. developing credibility
b. developing sound business knowledge
c. setting production standards for employees
d. becoming business partners with the entire organization
12.What HR process ensures that people in the organization are the right people
with the right skills at the right time in the right place?
a. human resource planning
b. job descriptions and work design
c. recruitment and selection
d. employee relations
13.What does HRM refer to?
a. techniques and processes for organizing people and work activities
b. management techniques for controlling people at work
c. an integrated set of processes focusing on efective employee
deployment and development
d. all management activities
14.Which of the following is NOT an emerging area in the field of HRM?
a. high performance work groups
b. incentive compensation
c. organizational development
d. human resource information systems
15.What HR activity provides the resources to assist employees in developing
the necessary knowledge and skills to do their jobs today and in the future?
1. Kyle Jon, the HRM at Riverside Hotels, typically supports and advises the line
managers. What type of authority is Kyle using?
a. line
b. staf
c. functional
d. legitimate
2. Which of the following is an HRM activity?
a. ensuring legal compliance
b. selecting employees
c. project management
d. job coaching
3. Which of the following is part of the role of a line manager?
a. executive planning and decision making
b. assessing the causes of production problems
c. developing human resource policies
d. helping organizations achieve success by maximizing employee
potential
4. Jayne Carter, the Vice President of HR for Starline Hotels is focused on
ensuring that Starline Hotels is stafed with the most efective human
resources to achieve the organizations strategic goals. What is Jayne’s role?
a. operational
b. strategic
c. staffing
d. administrative
5. Which of the following is NOT part of the major role of HR professionals?
a. provide guidance and assistance to line managers
b. assume a greater role in top management planning and decision
making
c. relieve line managers of their HR responsibilities
d. help organizations achieve success by maximizing employee potential
6. Which function is within the framework for Human Resources Management?
a. ISO 9000
b. customer expectations
c. employee relations
d. globalization
7. Manteo Resort places an increased emphasis on the growth and development
of its people. The managers are front-and-center in identifying the gaps in
any skill sets and the HR practitioner ofers ways of bridging the gaps. What
is this an example of?
a. functional authority
b. line manager and HRM partnership
c. strategic planning
d. human resource planning
8. Which resources are essential to an organization?
, a. utilities, money and people
b. money, machines and people
c. people, machines and utilities
d. machines, utilities and finances
9. Which term describes the structure of HR processes and activities and their
relationship to the organization and the employees?
a. linear
b. integrated
c. functional
d. dynamic
10.What is the significance of the new phrases “human capital,” “intellectual
assets,” and “talent management” that have crept into business jargon?
a. they illustrate how organizations recognize the individual diferences of
each employee
b. they highlight how people are brought together to achieve a common
purpose
c. they emphasize the value that people have to organizations
d. they imply that people need to be managed as resources
11.HR departments play an active role in influencing change within
organizations. What is NOT part of the HR role?
a. developing credibility
b. developing sound business knowledge
c. setting production standards for employees
d. becoming business partners with the entire organization
12.What HR process ensures that people in the organization are the right people
with the right skills at the right time in the right place?
a. human resource planning
b. job descriptions and work design
c. recruitment and selection
d. employee relations
13.What does HRM refer to?
a. techniques and processes for organizing people and work activities
b. management techniques for controlling people at work
c. an integrated set of processes focusing on efective employee
deployment and development
d. all management activities
14.Which of the following is NOT an emerging area in the field of HRM?
a. high performance work groups
b. incentive compensation
c. organizational development
d. human resource information systems
15.What HR activity provides the resources to assist employees in developing
the necessary knowledge and skills to do their jobs today and in the future?
