Test Bank for Staffing Organizations 9th
Edition
1-1
,Test Bank for Staffing Organizations 9th Edition By Heneman
True / False Questions
1. Human capital refers to the knowledge, skill, and ability of people and their motivation to use
them successfully on the job.
True False
2. For the average organization, employee costs (wages or salaries and benefits) are under 10% of
its total revenue.
True False
3. Staffing is the process of acquiring, deploying, and retaining a workforce of sufficient quantity and
quality to create positive impacts on the organization's effectiveness.
True False
4. Acquisition activities involve external staffing systems that govern the initial intake of applicants
into the organization.
True False
5. Internal staffing systems work in fundamentally different ways than external staffing systems.
True False
6. Organizations should attempt to eliminate all employee turnover if at all possible.
True False
7. Employee turnover does not represent a significant cost to most organizations.
True False
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,8. Staffing is more of a process than an event.
True False
9. Staffing the organization requires attention to both the quantity and quality of people brought into,
moved within, and retained by the organization.
True False
10. Staffing systems exist primarily to fill specific vacancies, and are not closely linked to overall
organizational profitability and growth.
True False
11. Quantity or quality labor shortages can mean lost business opportunities, scaled-back expansion
plans, an inability to provide critical consumer goods and services, and even threats to
organizational survival.
True False
12. Employee shortages seldom require job reassignments or overtime for current employees.
True False
13. Enterprise Rent-A-Car tries to use a single strategy for recruiting employees, rather than
spreading their efforts across a lot of different strategies.
True False
14. Pfizer has concluded that it cannot project what kind of talent it needs in the next 10 years and
then select employees whose skills matched these long-range future talent needs.
True False
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, 15. The quantity portion of the staffing definition means that organizations must be concerned about
staffing levels and their adequacy.
True False
16. When head count requirements exceed availabilities, the organization will be overstaffed.
True False
17. The person/job match model says that jobs are characterized by their level of qualifications and
motivation.
True False
18. The person/job match model says that individuals are characterized by their level of qualifications
and motivation.
True False
19. The person/job match model states that it is more important to match job rewards to individual
motivations than to match job requirements to KSAOs.
True False
20. Matching concerns that involve the larger organization include organizational values, new job
duties, multiple jobs, and future jobs.
True False
21. In organizations where technology and globalization have caused jobs to change at a rapid pace,
person/organization match is more important than person/job match.
True False
1-4
Edition
1-1
,Test Bank for Staffing Organizations 9th Edition By Heneman
True / False Questions
1. Human capital refers to the knowledge, skill, and ability of people and their motivation to use
them successfully on the job.
True False
2. For the average organization, employee costs (wages or salaries and benefits) are under 10% of
its total revenue.
True False
3. Staffing is the process of acquiring, deploying, and retaining a workforce of sufficient quantity and
quality to create positive impacts on the organization's effectiveness.
True False
4. Acquisition activities involve external staffing systems that govern the initial intake of applicants
into the organization.
True False
5. Internal staffing systems work in fundamentally different ways than external staffing systems.
True False
6. Organizations should attempt to eliminate all employee turnover if at all possible.
True False
7. Employee turnover does not represent a significant cost to most organizations.
True False
1-2
,8. Staffing is more of a process than an event.
True False
9. Staffing the organization requires attention to both the quantity and quality of people brought into,
moved within, and retained by the organization.
True False
10. Staffing systems exist primarily to fill specific vacancies, and are not closely linked to overall
organizational profitability and growth.
True False
11. Quantity or quality labor shortages can mean lost business opportunities, scaled-back expansion
plans, an inability to provide critical consumer goods and services, and even threats to
organizational survival.
True False
12. Employee shortages seldom require job reassignments or overtime for current employees.
True False
13. Enterprise Rent-A-Car tries to use a single strategy for recruiting employees, rather than
spreading their efforts across a lot of different strategies.
True False
14. Pfizer has concluded that it cannot project what kind of talent it needs in the next 10 years and
then select employees whose skills matched these long-range future talent needs.
True False
1-3
, 15. The quantity portion of the staffing definition means that organizations must be concerned about
staffing levels and their adequacy.
True False
16. When head count requirements exceed availabilities, the organization will be overstaffed.
True False
17. The person/job match model says that jobs are characterized by their level of qualifications and
motivation.
True False
18. The person/job match model says that individuals are characterized by their level of qualifications
and motivation.
True False
19. The person/job match model states that it is more important to match job rewards to individual
motivations than to match job requirements to KSAOs.
True False
20. Matching concerns that involve the larger organization include organizational values, new job
duties, multiple jobs, and future jobs.
True False
21. In organizations where technology and globalization have caused jobs to change at a rapid pace,
person/organization match is more important than person/job match.
True False
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