The Certified Six Sigma Green Belt Handbook - Oefenvragen + uitleg + antwoorden - Engels

The Certified Six Sigma
Green Belt Handbook
Practice Questions
The following questions are intended to be
used in practicing for the exam offered by
the ASQ on a bi-yearly basis. These
questions have been developed for your
practice and are intended to simulate an
actual exam format.

,The Certified Six Sigma Green Belt Handbook
Practice Question: BOK 1A1-01

Why do organizations use Six Sigma ( 6σ )?

A. Bottom Line Benefits
B. Customer Satisfaction
C. Continuous Improvement
D. All of the above

, Answer BOK 1A1-01

• Implementing Six Sigma:
– Six Sigma is a methodology for pursuing continuous
improvement in customer satisfaction and profit that
goes beyond defect reduction and emphasizes business
process improvement in general.


• Memory Jogger:
– Six Sigma enables quality and continuous improvement
to achieve the highest level of customer satisfaction.


• The correct answer is: D

, The Certified Six Sigma Green Belt Handbook
Practice Question: BOK 1A2-01
Corporate scorecards are organized around financial,
customer, internal process, learning and growth metrics.
As these areas are broken down into components,
projects are NOT limited to:

A. Sigma quality level, defect rate
B. Ease and quickness of completion
C. Profit and loss
D. None of the above