CNML EXAM QUESTIONS 2026/2027 WITH 100%
ACCURATE ANSWERS
1. In a healthcare team meeting, a disagreement arises about patient care
strategies. How can constructive conflict be utilized to improve team
outcomes?
By enforcing a decision without team input to expedite the
process.
By assigning blame to individuals for differing opinions.
By avoiding the disagreement to maintain harmony.
By encouraging open discussion to solve the problem and
enhance team involvement.
2. What is an important first step in planning for hourly rounding?
Decide what rounding P's you will use at your hospital
Tell everyone they must start rounding immediately
Get the support of the nursing leadership team for the initiative
Explain rounding to nurse manager and get their buy-in
3. What are the three key elements that foster creativity in a healthcare
environment?
Limited communication among team members
High-pressure performance expectations
Strict regulations and oversight
Environment of trust, acceptance, and good humor
4. What are two key elements that contribute to a healthful practice/work
, environment in nursing organizations?
Collaborative communication and adequate staffing
Strict hierarchies and minimal recognition
High patient turnover and limited leadership
5. What is the primary responsibility of State Boards of Nursing?
Oversee and ensure safe practice of nursing
Manage hospital staffing levels
Conduct clinical trials for new medications
Provide financial support to nursing schools
6. Why is it important to deal appropriately with negative workplace
behavior?
It is easier to deal with small problems than with larger ones.
Dissatisfied employees will usually find a way to respond in
ways that are often harmful to the organization
Managers will want to make an example of negative employees
It won't go away on its own
7. If a group of employees is dissatisfied with their union representation
and believes they can better negotiate their terms independently, what
steps must they take to decertify the union?
They can simply announce their decision to leave the union.
They must file a complaint with the state nursing board.
They must gather at least 30% of employee votes to start the
decertification process with the NLRB.
They need to obtain a majority vote from the union leadership.
8. If a healthcare facility fails to comply with the requirements of the Hill-
, Burton Act, what potential consequence might it face?
Increased patient satisfaction scores.
Reduction in regulatory oversight.
Expansion of services offered.
Loss of federal funding.
9. In this stage of team development, people start to push against the
boundaries, conflict between team members arises, resistance to taking
on tasks is observed, members express individuality and resist group or
peer influence. The team leader should manage conflict and use it to
energize the team.
Performing
Storming
Norming
Forming
10. What are the three key components necessary for the design and
implementation of planned changes in healthcare management?
Ample time for planning/implementing, regular performance
evaluations, patient feedback
Adequate funding, staff have necessary skills/knowledge,
stakeholder engagement
Staff training programs, resource allocation, conflict resolution
strategies
Ample time for planning/implementing, staff have necessary
skills/knowledge, resources needed are in place
11. If a healthcare facility experiences a significant decrease in patient
census, how would fixed costs impact its financial strategy?
, The facility will not be affected by fixed costs as they are only
incurred during high census periods.
The facility can eliminate all fixed costs during low census
periods.
The facility must continue to cover fixed costs despite reduced
revenue, which may require adjustments in variable costs or
seeking alternative funding.
The facility can reduce fixed costs immediately to match the
decrease in patient census.
12. A bar graph that ranks the data in descending order from left to right is
the definition of:
Fishbone Diagram
Check Sheet
Cause and Effect Diagram
Pareto Chart
13. What type of graph is used to display data from highest frequency to
lowest frequency?
Pie Chart
Line Graph
Histogram
Pareto Chart
14. Describe the key components involved in purposeful rounding as
outlined in healthcare practices.
The key components include training new staff, conducting
audits, and implementing new technologies.
The key components include scheduling surgeries, managing
staff, and conducting research.
ACCURATE ANSWERS
1. In a healthcare team meeting, a disagreement arises about patient care
strategies. How can constructive conflict be utilized to improve team
outcomes?
By enforcing a decision without team input to expedite the
process.
By assigning blame to individuals for differing opinions.
By avoiding the disagreement to maintain harmony.
By encouraging open discussion to solve the problem and
enhance team involvement.
2. What is an important first step in planning for hourly rounding?
Decide what rounding P's you will use at your hospital
Tell everyone they must start rounding immediately
Get the support of the nursing leadership team for the initiative
Explain rounding to nurse manager and get their buy-in
3. What are the three key elements that foster creativity in a healthcare
environment?
Limited communication among team members
High-pressure performance expectations
Strict regulations and oversight
Environment of trust, acceptance, and good humor
4. What are two key elements that contribute to a healthful practice/work
, environment in nursing organizations?
Collaborative communication and adequate staffing
Strict hierarchies and minimal recognition
High patient turnover and limited leadership
5. What is the primary responsibility of State Boards of Nursing?
Oversee and ensure safe practice of nursing
Manage hospital staffing levels
Conduct clinical trials for new medications
Provide financial support to nursing schools
6. Why is it important to deal appropriately with negative workplace
behavior?
It is easier to deal with small problems than with larger ones.
Dissatisfied employees will usually find a way to respond in
ways that are often harmful to the organization
Managers will want to make an example of negative employees
It won't go away on its own
7. If a group of employees is dissatisfied with their union representation
and believes they can better negotiate their terms independently, what
steps must they take to decertify the union?
They can simply announce their decision to leave the union.
They must file a complaint with the state nursing board.
They must gather at least 30% of employee votes to start the
decertification process with the NLRB.
They need to obtain a majority vote from the union leadership.
8. If a healthcare facility fails to comply with the requirements of the Hill-
, Burton Act, what potential consequence might it face?
Increased patient satisfaction scores.
Reduction in regulatory oversight.
Expansion of services offered.
Loss of federal funding.
9. In this stage of team development, people start to push against the
boundaries, conflict between team members arises, resistance to taking
on tasks is observed, members express individuality and resist group or
peer influence. The team leader should manage conflict and use it to
energize the team.
Performing
Storming
Norming
Forming
10. What are the three key components necessary for the design and
implementation of planned changes in healthcare management?
Ample time for planning/implementing, regular performance
evaluations, patient feedback
Adequate funding, staff have necessary skills/knowledge,
stakeholder engagement
Staff training programs, resource allocation, conflict resolution
strategies
Ample time for planning/implementing, staff have necessary
skills/knowledge, resources needed are in place
11. If a healthcare facility experiences a significant decrease in patient
census, how would fixed costs impact its financial strategy?
, The facility will not be affected by fixed costs as they are only
incurred during high census periods.
The facility can eliminate all fixed costs during low census
periods.
The facility must continue to cover fixed costs despite reduced
revenue, which may require adjustments in variable costs or
seeking alternative funding.
The facility can reduce fixed costs immediately to match the
decrease in patient census.
12. A bar graph that ranks the data in descending order from left to right is
the definition of:
Fishbone Diagram
Check Sheet
Cause and Effect Diagram
Pareto Chart
13. What type of graph is used to display data from highest frequency to
lowest frequency?
Pie Chart
Line Graph
Histogram
Pareto Chart
14. Describe the key components involved in purposeful rounding as
outlined in healthcare practices.
The key components include training new staff, conducting
audits, and implementing new technologies.
The key components include scheduling surgeries, managing
staff, and conducting research.
