BUS 526 Sophia Conflict Milestone 2 {2021}

BUS 526 Sophia Conflict Milestone 2 {2021} – Strayer University You passed this Milestone 20 questions were answered correctly. 2 questions were answered incorrectly. 1 Which of the following core concerns describes a person’s sense of membership in a group? • Appreciation • Affiliation • Status • Autonomy CONCEPT Core Concerns: Affiliation 2 Susan woke up late one morning. While she was getting ready, the following thoughts ran through her head: I was planning on making pancakes for breakfast today since I have that meeting through lunch, and I'll be starving by the time that meeting ends if I just have cereal or toast . I don't think I have enough time to make pancakes now, though, unless I rush through getting ready, but I want to look nice since the big boss will be at the meeting. I guess I could just go through a drive-thru on my way to work. I normally don't like to spend the extra money, but I could get something filling and a cup of that fancy coffee I like. That would be a nice treat to help make up for sleeping late and being nervous about sitting in a meeting with the boss. Which of the following was Susan doing as she was getting ready? • Identifying a rule of thumb • Completing a cost/benefit analysis • Completing a risk of loss analysis • Experiencing cognitive dissonance CONCEPT Rational Factors in Decision Making 3 Which of the following statements accurately describes the relationship between attribution bias and trust? • People who are prejudiced by attribution bias tend not to trust anyone. • Parties in a conflict use attribution bias to damage each other's credibility. • People with attribution bias tend to trust members of their own groups and those with similar histories. • Attribution bias helps a conflict intervener build trust between parties. CONCEPT Trust, Credibility, and Authority 4 What is one way a person can resolve cognitive dissonance? • Integrating the multiple beliefs • Accepting that he or she lost the argument • Ignoring the conflict between beliefs • Rejecting all ideas as false CONCEPT Cognitive Dissonance and Conflict 5 Ari spent five years divorcing his wife, declaring bankruptcy, and alienating many of his friends. Now 45 years old, his goal was to get his life back together. He got a good job, built up some savings, began rebuilding his credit, and developed a good working relationship with his ex-wife. One morning he said to himself, "I'm doing well. No one thinks I'm a loser now. But most of my old friends only knew me as half of a couple. I need people in my life that like the person I am now. I have to start going out, meeting people, and making a new set of friends.” By searching for a group of friends, Ari is attempting to satisfy which of the following categories of needs in Maslow's hierarchy? • Self-actualization • Love/belonging • Physiological • Safety CONCEPT Maslow's Hierarchy of Needs 6 Trisha and Bill were in a mediation when Trisha suddenly jumped up and yelled, "Stop trying to downplay my feelings, Bill! You always brush off what I have to say and it really makes me angry!" Which of the following statements describes what the mediator should be aware of in this situation? • Only one emotion can be felt at any given time. • All emotions are displayed at the same "volume." • The loudest emotion displayed is the most important one. • The most strongly displayed emotion may be obscuring a more relevant emotion. CONCEPT Anger in Conflict 7 Humans often build interdependent relationships on both a closer __________ level and a larger __________ level. • internal, external • international, national • global, communal • familial, societal CONCEPT The Need for Relationships 8 Peter was a 70-year-old widower who developed a serious illness and could no longer work or maintain his home. His sons, Craig and Neil, visited one day and each offered to move in and help him. "You're my kids!" Peter protested angrily. "It's my job to watch out for you!" "That was when we were kids, Dad," Neil said. "You and Mom did such a great job caring for us that we're able to help you now." Craig added, "It doesn't matter who's mowing the lawn or paying the bills. You're our dad. Always. Let us be the caregivers, at least until you're better." Peter became angrier and said, “I will not have my kids taking care of me. I’ll find a way to make it work. Now both of you, please leave.” Based on the information given, the relationship between Peter and his sons could be described as destructive for which of the following reasons? • Lack of appreciation