IAHSS Basic Officer Certification Exam|
Questions Actual Exam Questions with Detailed
Verified Answers| Graded A+ | Guaranteed Pass
Which of the following is the definition of a customer?
A. External paying customer
B. Internal customer
C. Non-paying external customer
D. Anyone with whom you interact - correct answer > d. A customer is
defined as anyone with whom you interact.
Which of the following is not one of the classifications of healthcare organizations?
A. Proprietary or for-profit
B. Not for-profit
C. Government-supported
D. Individual healthcare - correct answer > d. Individual healthcare is not one
of the classifications of healthcare organizations.
How should friendships and inter-personal relationships between security officers
and staff members from other departments be treated?
A. Discouraged
B. Encouraged
,C. Encouraged, but monitored
D. Encouraged, but security staff educated about ethics and avoiding favoritism -
correct answer > d. Friendships and inter-personal relationships between
security officers and staff members from other departments should be
encouraged, but security staff educated about ethics and avoiding favoritism.
Which of the following is not a risk issue for healthcare?
A. Drugs are used and stored in the facility
B. Mostly female staff
C. High percentage of technical and professional staff
D. Publicly accessible and many doors must remain open - correct answer >
c. High percentage of technical and professional staff is not a risk issue for
healthcare.
Which of the following allows a department to assess its cost-effectiveness within
an organization?
A. Crime analysis
B. Risk assessment
C. Benchmarking
D. Evaluation surveys - correct answer > c. Benchmarking allows a
department to assess its cost-effectiveness within an organization.
Which of the following is usually at the top of the organizational chart?
A. Board of directors
B. Department leaders
C. Assistant administrators
,D. Vice presidents - correct answer > a. Board of directors is usually at the top
of the organizational chart.
Which of the following statements best describes employees?
A. Medical staff contracted by the facility
B. All staff directly employed by the facility
C. Volunteers who donate their time
D. Contracted persons - correct answer > b. All staff employed directly by the
facility best describes employees.
Security uses senior management's endorsement to build what kind of a program?
A. Strong and effective
B. A program that works in a small part of the facility
C. Generally effective
D. Strong and simple - correct answer > a. Security uses senior
management's endorsement to build a strong and effective program.
What must the primary overriding concern of any security department be?
A. Its image
B. The safety and well-being of anyone in the facility.
C. The goals and mission of the entity employing the security services
D. Cost-effectiveness - correct answer > b. The safety and well-being of
anyone in the facility must the primary overriding concern of any security
department.
, Which of the following are skills a security professional should have and use at all
times?
A. Good observation skills
B. Good communications skills
C. Tolerance
D. All of the above - correct answer > d. All of the above: a security professional
should have and use good observation skills, good communications skills and
tolerance at all times.
Why are vendors potentially a high security risk to a healthcare facility?
A. Vendors often have access to sensitive areas yet staff of the healthcare
organization may know very little about vendors' backgrounds
B. Vendors typically drive large vehicles that can conceal large amounts of stolen
property or contraband.
C. Competing vendors may clash at a facility
D. Vendors may be bringing in high-demand products that could be targeted for
theft. - correct answer > a. Vendors are potentially a high security risk to a
healthcare facility because vendors often have access to sensitive areas yet staff
of the healthcare organization may know very little about vendors'
backgrounds.
In the patient- and family-centered care philosophy, who determines which
individuals are part of the patient's family?
Questions Actual Exam Questions with Detailed
Verified Answers| Graded A+ | Guaranteed Pass
Which of the following is the definition of a customer?
A. External paying customer
B. Internal customer
C. Non-paying external customer
D. Anyone with whom you interact - correct answer > d. A customer is
defined as anyone with whom you interact.
Which of the following is not one of the classifications of healthcare organizations?
A. Proprietary or for-profit
B. Not for-profit
C. Government-supported
D. Individual healthcare - correct answer > d. Individual healthcare is not one
of the classifications of healthcare organizations.
How should friendships and inter-personal relationships between security officers
and staff members from other departments be treated?
A. Discouraged
B. Encouraged
,C. Encouraged, but monitored
D. Encouraged, but security staff educated about ethics and avoiding favoritism -
correct answer > d. Friendships and inter-personal relationships between
security officers and staff members from other departments should be
encouraged, but security staff educated about ethics and avoiding favoritism.
Which of the following is not a risk issue for healthcare?
A. Drugs are used and stored in the facility
B. Mostly female staff
C. High percentage of technical and professional staff
D. Publicly accessible and many doors must remain open - correct answer >
c. High percentage of technical and professional staff is not a risk issue for
healthcare.
Which of the following allows a department to assess its cost-effectiveness within
an organization?
A. Crime analysis
B. Risk assessment
C. Benchmarking
D. Evaluation surveys - correct answer > c. Benchmarking allows a
department to assess its cost-effectiveness within an organization.
Which of the following is usually at the top of the organizational chart?
A. Board of directors
B. Department leaders
C. Assistant administrators
,D. Vice presidents - correct answer > a. Board of directors is usually at the top
of the organizational chart.
Which of the following statements best describes employees?
A. Medical staff contracted by the facility
B. All staff directly employed by the facility
C. Volunteers who donate their time
D. Contracted persons - correct answer > b. All staff employed directly by the
facility best describes employees.
Security uses senior management's endorsement to build what kind of a program?
A. Strong and effective
B. A program that works in a small part of the facility
C. Generally effective
D. Strong and simple - correct answer > a. Security uses senior
management's endorsement to build a strong and effective program.
What must the primary overriding concern of any security department be?
A. Its image
B. The safety and well-being of anyone in the facility.
C. The goals and mission of the entity employing the security services
D. Cost-effectiveness - correct answer > b. The safety and well-being of
anyone in the facility must the primary overriding concern of any security
department.
, Which of the following are skills a security professional should have and use at all
times?
A. Good observation skills
B. Good communications skills
C. Tolerance
D. All of the above - correct answer > d. All of the above: a security professional
should have and use good observation skills, good communications skills and
tolerance at all times.
Why are vendors potentially a high security risk to a healthcare facility?
A. Vendors often have access to sensitive areas yet staff of the healthcare
organization may know very little about vendors' backgrounds
B. Vendors typically drive large vehicles that can conceal large amounts of stolen
property or contraband.
C. Competing vendors may clash at a facility
D. Vendors may be bringing in high-demand products that could be targeted for
theft. - correct answer > a. Vendors are potentially a high security risk to a
healthcare facility because vendors often have access to sensitive areas yet staff
of the healthcare organization may know very little about vendors'
backgrounds.
In the patient- and family-centered care philosophy, who determines which
individuals are part of the patient's family?
