What best reflects the nature of perception? - Answers Perception is learned, selective, self-serving,
culture-bound, value-driven, and influenced by mood and context.
What is NOT typically considered a characteristic of mass communication? - Answers Two-way flow of
information.
What impression management strategy is a manager using when they react strongly to mistakes? -
Answers Intimidation.
What is the primary role of communication between managers and workers according to Taylor's
Scientific Management Theory? - Answers To provide clear, candid instructions from managers to
workers about how to perform tasks.
Which communication model emphasizes the importance of 'shared field of experience'? - Answers
Schramm's Communication Model.
What does the Hawthorne effect identify? - Answers An increase in worker productivity based on the
knowledge that one is being observed.
What does the term morphology refer to in linguistics? - Answers Words or units of words.
What communication concept explains Jenna's reaction to her colleague invading her personal space?
- Answers Proxemics.
What best explains the term 'self-efficacy'? - Answers Our perceived ability to accomplish something
or to make a difference.
How do critical scholars view organizations in organizational communication? - Answers As
instruments of privilege or oppression, analyzing power relationships through symbols and discourse.
What characteristic of perception is illustrated by Alex and Kim's different reactions to the #MeToo
movement? - Answers Perception is selective and self-serving.
What is Confirmation Bias? - Answers Preferring evidence that supports what we already think and
ignoring opposing evidence.
What type of barrier is interfering with Kevin's communication during an online lecture? - Answers
Physiological.
What is the main idea of Cultivation Theory as proposed by George Gerbner? - Answers Long-term
exposure to media shapes audiences' perceptions of reality.
What phenomenon explains Samantha's ability to hear her name in a crowded room? - Answers
Cocktail party effect.
What best explains Alex's behavior of creating a different social media profile? - Answers Alex is
exploring an alternative online identity to experiment with social roles and self-presentation.
What practice is NOT recommended to combat stereotypes? - Answers Ignoring all cultural
information about others to appear 'neutral.'
What rhetorical appeals are used when a speaker cites statistics and highlights credentials? - Answers
Ethos and Logos.
What reflects a student's self-esteem and self-efficacy regarding public speaking? - Answers She has
high self-esteem but low self-efficacy for public speaking.
What are the four 'selves' that develop as we mature? - Answers Self-image, looking-glass self, ideal
self, and real self.
Which management theory outlines key administrative principles? - Answers Fayol's Principles of
Management.
What does the term 'ideal self' refer to? - Answers How we would like to be, reflecting our hopes and
aspirations.
What aspect of media does Normative Theory focus on? - Answers Establishing how media should
operate in a socio-political context.
What function of nonverbal communication substitutes for verbal messages? - Answers Emblems.
What level of need does detailed communication during organizational changes address according to
Maslow's Hierarchy? - Answers Safety Needs.
What concept does 'trying to see everything at once' illustrate? - Answers Load-Induced Blindness.
What major shift did the human relations approach introduce compared to classical theories? -
Answers It encouraged two-way communication between managers and employees.
What management style does a leader exemplify when allowing team members to set their own
schedules? - Answers Theory Y Manager.