A comprehensive study guide for certification, covering BC
law, intervention techniques, and safety protocols.
1. Changes in speech caused by alcohol intoxication may include:
A. Faster reading speed
B. Slurred or slowed speech
C. Increased vocabulary
D. Clear pronunciation
Correct Answer: B
Explanation: Alcohol depresses the central nervous system, which impacts speech clarity. Slurred,
slowed, or repetitive speech is a common sign of intoxication. This is often one of the earliest noticeable
indicators. Staff should take action when speech changes are observed.
2. Which physical symptom is commonly associated with alcohol intoxication?
A. Increased energy
B. Nausea and sweating
C. Improved focus
D. Faster reflexes
Correct Answer: B
Explanation: Alcohol can irritate the stomach lining and disrupt temperature regulation. This may result
in nausea, sweating, or vomiting. These symptoms indicate the body is reacting negatively to alcohol.
Continued service could increase health risks.
3. Overconfidence or inappropriate behavior after drinking alcohol is best described as:
A. Responsible conduct
B. Increased judgment ability
C. A sign of intoxication
D. Normal social behavior
Correct Answer: C
Explanation: Alcohol reduces inhibitions and impairs judgment. This often leads to overconfidence, risky
decisions, or inappropriate actions. These behaviors can escalate into safety concerns. Responsible
servers must recognize and address them promptly.
4. What is a “house policy” in a licensed establishment?
A. A government law
,B. A suggestion for staff
C. A comprehensive responsible service policy created by management
D. A customer guideline
Correct Answer: C
Explanation: A house policy is a written set of rules that guide staff in responsible beverage service. It
reflects legal requirements and best practices. Staff must follow it consistently to reduce liability. House
policies protect both patrons and the establishment.
5. A person in British Columbia is legally unfit to drive when:
A. Their BAC is 0.10%
B. They feel tired
C. Their BAC is 0.05% or their driving is impaired
D. They consume more than two drinks
Correct Answer: C
Explanation: In BC, a person may be legally unfit to drive at or above 0.05% BAC. Impairment can also
occur below this level due to alcohol, drugs, or fatigue. Law enforcement considers both BAC and
observed behavior. Drivers can face penalties even under 0.05%.
6. How long does it generally take a person with a BAC of 0.08% to become sober?
A. One hour
B. Two hours
C. More than five hours
D. Overnight only
Correct Answer: C
Explanation: The body processes alcohol at a fixed rate, roughly one standard drink per hour. A BAC of
0.08% requires more than five hours to return to zero. Coffee, food, or cold showers do not speed this
process. Only time reduces BAC.
7. What is the purpose of a written house policy?
A. To decorate the workplace
B. To discipline customers
C. To guide staff behavior consistently
D. To replace the law
Correct Answer: C
, Explanation: Written policies ensure all staff respond to situations consistently and legally. They clarify
expectations and procedures. Policies should be reviewed and discussed regularly. This reduces
confusion and legal risk.
8. By law in BC, licensed establishments must request ID from anyone who appears under:
A. 18
B. 21
C. 25
D. 19
Correct Answer: D
Explanation: The legal drinking age in British Columbia is 19. Anyone who appears under this age must
be asked for identification. This requirement helps prevent underage drinking. Failure to comply can
result in fines or license suspension.
9. How many pieces of ID must be requested in BC?
A. One
B. Two, one with a photo
C. Three
D. One government-issued
Correct Answer: B
Explanation: BC law requires two pieces of valid identification. At least one must include a photograph.
This reduces the risk of fake or borrowed IDs. Servers must verify both carefully.
10. The legal term for a person who is impaired by alcohol and poses a foreseeable risk of harm to
themselves or others is:
A. A nuisance customer
B. An intoxicated patron
C. A prohibited person
D. A disorderly individual
Correct Answer: B
Explanation: "Intoxicated patron" is a specific legal term in liquor legislation. Licensed establishments
and their servers have a legal duty of care not to serve or permit an intoxicated patron to become
further intoxicated. Failing in this duty creates significant liability.
11. When refusing service to an intoxicated patron, it is MOST important for the server to:
A. Be polite, firm, and state the reason
law, intervention techniques, and safety protocols.
1. Changes in speech caused by alcohol intoxication may include:
A. Faster reading speed
B. Slurred or slowed speech
C. Increased vocabulary
D. Clear pronunciation
Correct Answer: B
Explanation: Alcohol depresses the central nervous system, which impacts speech clarity. Slurred,
slowed, or repetitive speech is a common sign of intoxication. This is often one of the earliest noticeable
indicators. Staff should take action when speech changes are observed.
2. Which physical symptom is commonly associated with alcohol intoxication?
A. Increased energy
B. Nausea and sweating
C. Improved focus
D. Faster reflexes
Correct Answer: B
Explanation: Alcohol can irritate the stomach lining and disrupt temperature regulation. This may result
in nausea, sweating, or vomiting. These symptoms indicate the body is reacting negatively to alcohol.
Continued service could increase health risks.
3. Overconfidence or inappropriate behavior after drinking alcohol is best described as:
A. Responsible conduct
B. Increased judgment ability
C. A sign of intoxication
D. Normal social behavior
Correct Answer: C
Explanation: Alcohol reduces inhibitions and impairs judgment. This often leads to overconfidence, risky
decisions, or inappropriate actions. These behaviors can escalate into safety concerns. Responsible
servers must recognize and address them promptly.
4. What is a “house policy” in a licensed establishment?
A. A government law
,B. A suggestion for staff
C. A comprehensive responsible service policy created by management
D. A customer guideline
Correct Answer: C
Explanation: A house policy is a written set of rules that guide staff in responsible beverage service. It
reflects legal requirements and best practices. Staff must follow it consistently to reduce liability. House
policies protect both patrons and the establishment.
5. A person in British Columbia is legally unfit to drive when:
A. Their BAC is 0.10%
B. They feel tired
C. Their BAC is 0.05% or their driving is impaired
D. They consume more than two drinks
Correct Answer: C
Explanation: In BC, a person may be legally unfit to drive at or above 0.05% BAC. Impairment can also
occur below this level due to alcohol, drugs, or fatigue. Law enforcement considers both BAC and
observed behavior. Drivers can face penalties even under 0.05%.
6. How long does it generally take a person with a BAC of 0.08% to become sober?
A. One hour
B. Two hours
C. More than five hours
D. Overnight only
Correct Answer: C
Explanation: The body processes alcohol at a fixed rate, roughly one standard drink per hour. A BAC of
0.08% requires more than five hours to return to zero. Coffee, food, or cold showers do not speed this
process. Only time reduces BAC.
7. What is the purpose of a written house policy?
A. To decorate the workplace
B. To discipline customers
C. To guide staff behavior consistently
D. To replace the law
Correct Answer: C
, Explanation: Written policies ensure all staff respond to situations consistently and legally. They clarify
expectations and procedures. Policies should be reviewed and discussed regularly. This reduces
confusion and legal risk.
8. By law in BC, licensed establishments must request ID from anyone who appears under:
A. 18
B. 21
C. 25
D. 19
Correct Answer: D
Explanation: The legal drinking age in British Columbia is 19. Anyone who appears under this age must
be asked for identification. This requirement helps prevent underage drinking. Failure to comply can
result in fines or license suspension.
9. How many pieces of ID must be requested in BC?
A. One
B. Two, one with a photo
C. Three
D. One government-issued
Correct Answer: B
Explanation: BC law requires two pieces of valid identification. At least one must include a photograph.
This reduces the risk of fake or borrowed IDs. Servers must verify both carefully.
10. The legal term for a person who is impaired by alcohol and poses a foreseeable risk of harm to
themselves or others is:
A. A nuisance customer
B. An intoxicated patron
C. A prohibited person
D. A disorderly individual
Correct Answer: B
Explanation: "Intoxicated patron" is a specific legal term in liquor legislation. Licensed establishments
and their servers have a legal duty of care not to serve or permit an intoxicated patron to become
further intoxicated. Failing in this duty creates significant liability.
11. When refusing service to an intoxicated patron, it is MOST important for the server to:
A. Be polite, firm, and state the reason