1
NUFT 204 Exam 1 Review Questions with
Correct Answers | Updated (100% Correct
Answers)
When working with an older adult who is hearing-impaired, the use
of which techniques would improve communication? (Select all that
apply.)
1. Check for needed adaptive equipment.
2. Exaggerate lip movements to help the patient lip read.
3. Give the patient time to respond to questions
.4. Keep communication short and to the point.
5. Communicate only through written information. Answer: 1,3,4
Nurses must communicate effectively with the health care team for
which of the following reasons? (Select all that apply.)
1. Improve the nurse's status with the health team members
2. Reduce the risk of errors to the patient
3. Provide optimum level of patient care
4. Improve patient outcomes
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,2
5. Prevent issues that need to be reported to outside agencies
Answer: 2,3,4
A new nurse complains to her preceptor that she has no time for
therapeutic communication with her patients. Which of the fol-
lowing is the best strategy to help the nurse find more time for this
communication?
1. Include communication while performing tasks such as chang- ing
dressings and checking vital signs.
2. Ask the patient if you can talk during the last few minutes of
visiting hours.
3. Ask Pastoral care to come back a little later in the day.
4. Remind the nurse to complete all her tasks and then set up
remaining time for communication. Answer: 1
Motivational interviewing (MI) is a technique that applies under-
standing a patient's values and goals in helping the patient make
behavior changes. What are other benefits of using MI techniques?
(Select all that apply.)
1. Gaining an understanding of patient's motivations
2. Focusing on opportunities to avoid poor health choices
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,3
3. Recognizing patient's strengths and supporting their efforts
4. Providing assessment data that can be shared with families to
promote change
5. Identifying differences in patient's health goals and current
behaviors Answer: 1,3,5
A nurse is talking with a young-adult patient about the purpose
of a new medication. The nurse says, "I want to be clear. Can you
tell me in your words the purpose of this medicine?" This exchange
is an example of which element of the transactional communica-
tion process?
1. Message
2. Obtaining feedback
3. Channel
4. Referent Answer: ans: 2
A patient who is Spanish-speaking does not appear to understand
the nurse's information on wound care. Which action should the
nurse take?
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, 4
1. Arrange for a Spanish-speaking social worker to explain the
procedure
2. Ask a fellow Spanish-speaking patient to help explain the
procedure
3. Use a professional interpreter to provide wound care education
in Spanish
4. Ask the patient to write down questions that he or she has for
the nurse Answer: ans: 3
A nurse prepares to contact a patient's physician about a change
in the patient's condition. Put the following statements in the
correct order using SBAR (Situation, Background, Assessment, and
Recommendation) communication.
1. "She is a 53-year-old female who was admitted 2 days ago
with pneumonia and was started on Levaquin at 5 PM yester-
day. She complains of a poor appetite."
2. "The patient reported feeling very nauseated after her dose of
Levaquin an hour ago."
© 2025 All rights reserved
NUFT 204 Exam 1 Review Questions with
Correct Answers | Updated (100% Correct
Answers)
When working with an older adult who is hearing-impaired, the use
of which techniques would improve communication? (Select all that
apply.)
1. Check for needed adaptive equipment.
2. Exaggerate lip movements to help the patient lip read.
3. Give the patient time to respond to questions
.4. Keep communication short and to the point.
5. Communicate only through written information. Answer: 1,3,4
Nurses must communicate effectively with the health care team for
which of the following reasons? (Select all that apply.)
1. Improve the nurse's status with the health team members
2. Reduce the risk of errors to the patient
3. Provide optimum level of patient care
4. Improve patient outcomes
© 2025 All rights reserved
,2
5. Prevent issues that need to be reported to outside agencies
Answer: 2,3,4
A new nurse complains to her preceptor that she has no time for
therapeutic communication with her patients. Which of the fol-
lowing is the best strategy to help the nurse find more time for this
communication?
1. Include communication while performing tasks such as chang- ing
dressings and checking vital signs.
2. Ask the patient if you can talk during the last few minutes of
visiting hours.
3. Ask Pastoral care to come back a little later in the day.
4. Remind the nurse to complete all her tasks and then set up
remaining time for communication. Answer: 1
Motivational interviewing (MI) is a technique that applies under-
standing a patient's values and goals in helping the patient make
behavior changes. What are other benefits of using MI techniques?
(Select all that apply.)
1. Gaining an understanding of patient's motivations
2. Focusing on opportunities to avoid poor health choices
© 2025 All rights reserved
,3
3. Recognizing patient's strengths and supporting their efforts
4. Providing assessment data that can be shared with families to
promote change
5. Identifying differences in patient's health goals and current
behaviors Answer: 1,3,5
A nurse is talking with a young-adult patient about the purpose
of a new medication. The nurse says, "I want to be clear. Can you
tell me in your words the purpose of this medicine?" This exchange
is an example of which element of the transactional communica-
tion process?
1. Message
2. Obtaining feedback
3. Channel
4. Referent Answer: ans: 2
A patient who is Spanish-speaking does not appear to understand
the nurse's information on wound care. Which action should the
nurse take?
© 2025 All rights reserved
, 4
1. Arrange for a Spanish-speaking social worker to explain the
procedure
2. Ask a fellow Spanish-speaking patient to help explain the
procedure
3. Use a professional interpreter to provide wound care education
in Spanish
4. Ask the patient to write down questions that he or she has for
the nurse Answer: ans: 3
A nurse prepares to contact a patient's physician about a change
in the patient's condition. Put the following statements in the
correct order using SBAR (Situation, Background, Assessment, and
Recommendation) communication.
1. "She is a 53-year-old female who was admitted 2 days ago
with pneumonia and was started on Levaquin at 5 PM yester-
day. She complains of a poor appetite."
2. "The patient reported feeling very nauseated after her dose of
Levaquin an hour ago."
© 2025 All rights reserved
