RATED A+
✔✔What is FMEA used for? - ✔✔Finding risks before harm occurs.
✔✔What does RPN stand for? - ✔✔Risk Priority Number.
✔✔How is RPN calculated? - ✔✔Severity × Occurrence × Detectability.
✔✔What is hazard analysis? - ✔✔Identifying and managing potential dangers.
✔✔What is a high-risk process? - ✔✔A process where failure could cause serious
harm.
✔✔What is quality improvement? - ✔✔An approach to make care safer and more
effective.
✔✔What model supports improvement cycles? - ✔✔The PDSA cycle.
✔✔What happens in the Plan step? - ✔✔Define a change and predict its effect.
✔✔What happens in the Do step? - ✔✔Test the change on a small scale.
✔✔What happens in the Study step? - ✔✔Review and interpret results.
✔✔What happens in the Act step? - ✔✔Decide to adopt, adapt, or abandon the change.
✔✔What is a SMART goal? - ✔✔A specific, measurable, achievable, relevant, and time-
bound goal.
✔✔What is spread? - ✔✔Sharing successful practices across units.
✔✔What is an outcome measure? - ✔✔A measure showing the final result of care.
✔✔What is a process measure? - ✔✔A measure of the steps that lead to outcomes.
✔✔What is a balancing measure? - ✔✔A measure checking for new, unintended
problems.
✔✔What is a run chart? - ✔✔A chart showing performance over time.
✔✔What is a control chart? - ✔✔A run chart with limits showing process stability.
, ✔✔What is special-cause variation? - ✔✔Unexpected variation needing investigation.
✔✔What is common-cause variation? - ✔✔Usual, natural variation in a process.
✔✔What is reliability? - ✔✔How often a process works correctly.
✔✔What is a highly reliable organization? - ✔✔An organization that prevents harm
despite complex risks.
✔✔What is preoccupation with failure? - ✔✔Constant attention to small signs of
potential problems.
✔✔What is sensitivity to operations? - ✔✔Awareness of real-time system functioning.
✔✔What is deference to expertise? - ✔✔Relying on the person with the most relevant
knowledge.
✔✔What is SBAR? - ✔✔A structured communication tool: Situation, Background,
Assessment, Recommendation.
✔✔What is a read-back? - ✔✔Repeating information to confirm accuracy.
✔✔What is CUS? - ✔✔Concerned, Uncomfortable, Safety issue.
✔✔What is a huddle? - ✔✔A short team meeting to plan or update.
✔✔What improves teamwork? - ✔✔Clear roles, communication, and respect.
✔✔What is tall-man lettering? - ✔✔Using mixed-case letters to reduce drug name
confusion.
✔✔What is medication reconciliation? - ✔✔Matching medication lists across care
transitions.
✔✔What are high-alert medications? - ✔✔Drugs that have a higher risk of causing
serious harm.
✔✔What prevents infections most? - ✔✔Proper hand hygiene.
✔✔What is a care bundle? - ✔✔A small set of actions that improve outcomes when
done together.
✔✔What is shared decision-making? - ✔✔Patients and providers deciding together.