CSAM EXAM STUDY GUIDE 2026 QUESTIONS
WITH SOLUTIONS GRADED A+
◉ Set responsibilities need to be assigned throughout. Answer: ITAM
Business Units
◉ Artifacts. Answer: Requests, software licenses, certs of destruction,
ownership, justification, approvals, proof of payment, IT standard,
configurations, vendor management, technical evaluations, contracts,
usage, dependencies, policies
◉ Separate the roll-out of a program into. Answer: quick successive
phases
◉ SAM is. Answer: the set of business practices that support the
management of software for an organization in a responsible and
productive way
◉ SAM supports. Answer: the responsible and productive use of
software
◉ RFI. Answer: request for information
, ◉ RFP. Answer: Request for Proposal
◉ RFB. Answer: Request for Bid
◉ RFQ. Answer: Request for Quote
◉ The IT Asset Manager is the best choice to. Answer: host the asset
selection committee
◉ TCO. Answer: Total Cost Ownership: A calculation of what the asset
costs the organization over the entire lifecycle, not just purchase price
◉ ROI. Answer: return on investment: A calculation of what value the
organization receives from the investment in the asset
◉ Compatibility. Answer: A determination of whether the acquisition is
usable in the established IT environment and against future plans
◉ Non-standard requests require. Answer: TCO/ROI calculations
WITH SOLUTIONS GRADED A+
◉ Set responsibilities need to be assigned throughout. Answer: ITAM
Business Units
◉ Artifacts. Answer: Requests, software licenses, certs of destruction,
ownership, justification, approvals, proof of payment, IT standard,
configurations, vendor management, technical evaluations, contracts,
usage, dependencies, policies
◉ Separate the roll-out of a program into. Answer: quick successive
phases
◉ SAM is. Answer: the set of business practices that support the
management of software for an organization in a responsible and
productive way
◉ SAM supports. Answer: the responsible and productive use of
software
◉ RFI. Answer: request for information
, ◉ RFP. Answer: Request for Proposal
◉ RFB. Answer: Request for Bid
◉ RFQ. Answer: Request for Quote
◉ The IT Asset Manager is the best choice to. Answer: host the asset
selection committee
◉ TCO. Answer: Total Cost Ownership: A calculation of what the asset
costs the organization over the entire lifecycle, not just purchase price
◉ ROI. Answer: return on investment: A calculation of what value the
organization receives from the investment in the asset
◉ Compatibility. Answer: A determination of whether the acquisition is
usable in the established IT environment and against future plans
◉ Non-standard requests require. Answer: TCO/ROI calculations
