HRT 3500 EXAM 1 QUESTIONS AND ANSWERS
A supervisor has been assigned additional duties that require specific knowledge of a
new technology. These factors will likely necessitate a - Answers -job analysis
Which job design technique would be appropriate for the dishwasher position? -
Answers -job simplification
How do managers estimate fixed and variable labor costs? - Answers -By developing a
staffing guide
What legal standards can impact how certain jobs are designed? - Answers -The
Americans with Disabilities Act (ADA)
A restaurant manager is looking to recruit a new hostess for her upscale restaurant. In
order to create an appropriate recruitment ad, she should first develop a - Answers -job
description.
A member of the HR department is gathering information on the front desk position at
his hotel. He decides that the best way to collect this job analysis information is
observation, but the HR manager has warned him to be aware of the Hawthorne effect
which can result in - Answers -increased performance when employees are being
watched.
A prep cook has been complaining that her position is boring, and that she would like to
learn additional skills. Her manager decides to move her to the vegetable station. This
form of job rotation is a technique used in - Answers -job design
A hotel manager wants to forecast business volume for weekends with special events.
What tool would be most beneficial in this case? - Answers -Moving average
forecasting
Once a job has been selected for analysis and applicable information has been
collected, what is the next step in the job analysis process? - Answers -Write a job
description.
Aside from local labor market conditions, what is one of the most important factors
influencing the supply and demand of workers? - Answers -The reputation of the
business among employees
A boutique hotel manager wants to create a long-term workforce forecast. She should
use - Answers -engineering forecasting.
Company A has the following results from its recruitment efforts for two equivalent
positions:
, Online sources: 62 applicants; 12 invited to interview
Employment agencies: 24 applicants; 6 invited to interview
Job fairs: 13 applicants; 7 invited to interview
Referrals: 9 applicants: 1 invited to interview
Which source has resulted in the greatest percentage of interview candidates? -
Answers -job fairs
A hotel manager determines that some of her current staff can acquire the expertise
needed for open positions in less time than it would take to recruit additional employees.
This manager relies on - Answers -skills inventories.
What determines the effectiveness of the recruitment process? - Answers -Attracting
the right number of applicants at the right time
Three current employees have responded to an announcement on the company's
website looking for a front desk supervisor. This is called - Answers -job bidding
A hotel manager wants to forecast specific labor needs in anticipation of an expansion.
What should she consider first? - Answers -Internal and external labor supply
One of the applicants for an international hotel's management training program is tech-
savvy and really focused on travel and development opportunities. She is most likely -
Answers -a millennial.
Which of the following is least suitable for inclusion in a human resources information
system? - Answers -"Nice to know" personal information
An interviewer asks a candidate if she enjoyed working in her previous position. Once
the candidate says "yes', the interviewer follows up with "what specific aspects of the
job did you most enjoy?" This indicates that the interviewer is using - Answers -a semi-
structured interview.
Two recruiters interview the same candidates for a management position. The results of
the interviews are as follows:
Candidate Recruiter 1 Rating Recruiter 2 Rating
1AB
2BB
3AC
This indicates lack of - Answers -inter-rater reliability
A recruiter wants to measure the verbal ability and abstract reasoning of potential
management candidates. It would be best to conduct - Answers -a competency test.
A supervisor has been assigned additional duties that require specific knowledge of a
new technology. These factors will likely necessitate a - Answers -job analysis
Which job design technique would be appropriate for the dishwasher position? -
Answers -job simplification
How do managers estimate fixed and variable labor costs? - Answers -By developing a
staffing guide
What legal standards can impact how certain jobs are designed? - Answers -The
Americans with Disabilities Act (ADA)
A restaurant manager is looking to recruit a new hostess for her upscale restaurant. In
order to create an appropriate recruitment ad, she should first develop a - Answers -job
description.
A member of the HR department is gathering information on the front desk position at
his hotel. He decides that the best way to collect this job analysis information is
observation, but the HR manager has warned him to be aware of the Hawthorne effect
which can result in - Answers -increased performance when employees are being
watched.
A prep cook has been complaining that her position is boring, and that she would like to
learn additional skills. Her manager decides to move her to the vegetable station. This
form of job rotation is a technique used in - Answers -job design
A hotel manager wants to forecast business volume for weekends with special events.
What tool would be most beneficial in this case? - Answers -Moving average
forecasting
Once a job has been selected for analysis and applicable information has been
collected, what is the next step in the job analysis process? - Answers -Write a job
description.
Aside from local labor market conditions, what is one of the most important factors
influencing the supply and demand of workers? - Answers -The reputation of the
business among employees
A boutique hotel manager wants to create a long-term workforce forecast. She should
use - Answers -engineering forecasting.
Company A has the following results from its recruitment efforts for two equivalent
positions:
, Online sources: 62 applicants; 12 invited to interview
Employment agencies: 24 applicants; 6 invited to interview
Job fairs: 13 applicants; 7 invited to interview
Referrals: 9 applicants: 1 invited to interview
Which source has resulted in the greatest percentage of interview candidates? -
Answers -job fairs
A hotel manager determines that some of her current staff can acquire the expertise
needed for open positions in less time than it would take to recruit additional employees.
This manager relies on - Answers -skills inventories.
What determines the effectiveness of the recruitment process? - Answers -Attracting
the right number of applicants at the right time
Three current employees have responded to an announcement on the company's
website looking for a front desk supervisor. This is called - Answers -job bidding
A hotel manager wants to forecast specific labor needs in anticipation of an expansion.
What should she consider first? - Answers -Internal and external labor supply
One of the applicants for an international hotel's management training program is tech-
savvy and really focused on travel and development opportunities. She is most likely -
Answers -a millennial.
Which of the following is least suitable for inclusion in a human resources information
system? - Answers -"Nice to know" personal information
An interviewer asks a candidate if she enjoyed working in her previous position. Once
the candidate says "yes', the interviewer follows up with "what specific aspects of the
job did you most enjoy?" This indicates that the interviewer is using - Answers -a semi-
structured interview.
Two recruiters interview the same candidates for a management position. The results of
the interviews are as follows:
Candidate Recruiter 1 Rating Recruiter 2 Rating
1AB
2BB
3AC
This indicates lack of - Answers -inter-rater reliability
A recruiter wants to measure the verbal ability and abstract reasoning of potential
management candidates. It would be best to conduct - Answers -a competency test.
