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What can be avoided by having an effective answering service?
Abandonment
Negligence
Carelessness
Malpractice
Liability - Answer-Abandonment
What is the number one defense against disease transmission?
Disinfectants
Personal protective equipment
Sanitizing agents
Sterilization of instruments and equipment
Handwashing - Answer-Handwashing
Which one of the following illustrates a professional attitude?
Paying for patient's medications
Leaving work early
Offering to drive patients to appointments
Being well-groomed
Inviting other to your religious services - Answer-Being well-groomed
What percentage of infarcts show changes on the initial tracing?
55
5
85
65
75 - Answer-85
Which of the following are not factors that affect respiration?
Stress
Gender
,Height
Weight
Age - Answer-Age
When a patient takes a prescription to the pharmacy, pays a fee for the drug, and brings
the medication home, the medication is said to be what?
Administered
Delivered
Subscribed
Injected
Dispensed - Answer-Dispensed
-An example of dispensing a medication is a patient who takes a prescription to a
pharmacy, has it filled, pays a fee for the service, and takes the medication home for
future use
Placing documents in the appropriate file folder is part of what step in the filing process?
Coding
Sorting
Storing
Releasing
Indexing - Answer-Storing
Which one of the following illustrates the most appropriate body language?
Arms crossed at chest
Kissing the client on both cheeks
Direct eye contact
Back turned to client
Personal space of 6 inches - Answer-Direct eye contact
Which of the following is a postage meter is used for?
Print postage
Open mail
Annotate mail
Postdate letters
Distribute mail - Answer-Open mail
What requires standardized electronic data interchange when protected health
information is involved, including standards concerning the protection and security of
personal health data?
Title II
Title III
,Title IV
Title I
Title V - Answer-Title II
What immunizations will be recorded on a child's immunization record at age 15
months?
DTaP(1), IPV(1), HIB(1), Hep B(1)
DTaP(2), IPV(2), HIB(2), Hep B (2)
DTaP(4), Polio(3), HIB(4), MMR(1)
DTaP(5), OPV(2),MMR(2)
DTaP(5), OPV(2), MMR(2) - if needed - Answer-DTaP(4), Polio(3), HIB(4), MMR(1)
What information must drug inventory records include?
Name of the patient who received the drugs
Signature of patients who accepted the drugs
Signature of person who has taken the inventory
DEA registration number
Name of healthcare facility - Answer-DEA registration number
Long, slender probes used in surgery are called which of the following?
Directors
Obturators
Applicators
Forceps
Sounds - Answer-Sounds
What does EPSDT stand for?
Early and Periodic Screening, Diagnosis, and Treatment
Early Psychiatric Screening, Diagnosis, and Therapy
Emergency Provider Services, Diagnosis, and Treatment
Effective Prescreening, Diagnosis, and Treatment
Early Physical, Social, and Dental Therapeutics - Answer-Early and Periodic Screening,
Diagnosis, and Treatment
When scheduling appointments, which of the following would be considered least
important?
The location of the clinic
The provider's preferences
The needs of the patient
The available facilities
, The amount of time needed - Answer-The location of the clinic
-Clinic location is the least important of the available options.
Upon receiving checks in the mail, what should the MA do first?
Deposit them immediately
Restrictively endorse them
Temporarily store them in the cash drawer
Endorse them with the MA's signature
Place them in the safe until deposited - Answer-Restrictively endorse them
-The MA should restrictively endorse all checks received by the clinic.
Five percent formaldehyde is an effective disinfectant that requires which of the
following?
Penrose drain
Tissue forceps
blood gas analyzer
Laser
Nebulizer - Answer-Tissue forceps
-Formaldehyde, 5% formalin, is effective but requires thorough rinsing with water.
What should be done with mail inadvertently opened?
Immediately hand delivered
Placed in another envelope and sealed
Stapled shut and replaced with the incoming mail
Left as is
Resealed with tape with the notation "opened in error" - Answer-Resealed with tape with
the notation "opened in error"
-Mail opened in error should be resealed with tape along with a notation stating it was
opened in error.
What pulse point should be palpated when assessing an unconscious victim?
Carotid
Femoral
Brachial
Arterial
Radial - Answer-Carotid
-The carotid pulse should be palpated for 5 to 10 seconds. All remaining options are
distractors.
Which of the following is a characteristic of the pulse?
Diastole