2026 SOLVED ITEMS ACCURATE MARKING
◉ Occupational Safety and Health Administration. Answer: OSHA
◉ National Fire Protection Association. Answer: NFPA;
creates standards and codes to help form safe environments and
prevent accidents
◉ Code of Federal Regulations. Answer: CFR
◉ Emergency action plan. Answer: EAP
◉ Fire prevention plan. Answer: FPP
◉ Safety data sheets. Answer: SDS;
required documentation that identifies potential hazards;
formerly MSDS (material SDS)
◉ Biometric Systems. Answer: Systems that measure and analyze
specific characteristics of the human body for the purpose of
authentication
,◉ FERPA (Family Educational Rights and Privacy Act). Answer:
federal law that requires all educational institutions to protect the
privacy of student education records
◉ FISMA (Federal Information Security Management Act). Answer: a
federal law that was developed to protect government information,
operations, and assets against security threats
◉ GLBA (Gramm-Leach-Bliley Act). Answer: federal law that
requires all financial institutions to protect customer financial
information data, to safeguard the financial information against
security threats, and to deny any unwarranted access to financial
data
◉ HIPAA (Health Insurance Portability and Accountability Act).
Answer: federal law that requires all health-related agencies to
protect the personally identifiable information (PII) of patients
◉ PCI DSS (Payment Card Industry Data Security Standard). Answer:
standard set by the Payment Card Industry that holds banks and
merchants accountable for any credit card breach
,◉ MOU (memorandum of understanding). Answer: a formal
agreement between two or more parties to establish official service
partnerships;
sometimes called letter of intent (LOI)
◉ SLA (Service Level Agreement). Answer: a formal agreement
typically between a service provider and a client or end user that
defines the level of service expected from the provider
◉ MSA (master service agreement). Answer: an overarching
document that creates a framework for multiple service level
agreements;
facilitates the creation of future agreements
◉ MLA (Master license agreement). Answer: defines the owner
rights, terms, and conditions related to intellectual property
◉ NDA (Non-Disclosure Agreement). Answer: a legal agreement to
bind a party or parties to not disclose or share specific information
◉ SOW (Statement of work). Answer: a document often used in
conjunction with an MSA that contains all the specifics of the
service;
includes deliverables, schedules, responsibilities
, ◉ AUP (Acceptable Use Policy). Answer: outlines the acceptable use
of IT equipment and related services
◉ incident response policy. Answer: 1. preparation
2. identification
3. containment
4. eradication
5. recovery
6. follow-up
◉ privileged user agreement. Answer: establishes expectations for
the conduct of individuals granted privileged access to an
organization's enterprise systems and services
◉ SOP (Standard Operating Procedure). Answer: a procedure
document that describes routine operations accompanied by step-
by-step instructions showing how to perform routine activities;
ensures quality and consistency of operations
◉ password policy. Answer: sets rules for computing passwords for
an organization