Latest 2020/2021 BUSI 342 EXAM 2

Latest 2020/2021 BUSI 342 EXAM 2 • Question 1 0 out of 2 points Severity rate is defined as the percentage of time lost to absenteeism. Selected Answer: True • Question 2 2 out of 2 points To increase employee satisfaction, the performance management systems and performance appraisal processes in organizations must be designed so they are linked to compensation increases. Selected Answer: True • Question 3 0 out of 2 points A software firm plans to reduce the number of talented designers in its workforce who leave their jobs. In this case, the firm seeks to focus on _____ turnover among the designers. Selected Answer: c. functional • Question 4 0 out of 2 points According to Herzberg’s motivation/hygiene theory, _____ is a hygiene factor. Selected Answer: d. Responsibility • Question 5 2 out of 2 points Churn refers to the practice of hiring _____. Selected Answer: b. new employees while laying off others • Question 6 2 out of 2 points Which of the following needs of employees do motivators, described by the two-factor theory, primarily try to fulfill? Selected Answer: d. Esteem needs • Question 7 2 out of 2 points How does an exit interview help in employee retention efforts? Selected Answer: d. By providing managers and supervisors with information for improving company efforts to reduce employee turnover.• Question 8 2 out of 2 points Luminia Inc. has about five absences per 100 employees each day. Every day, it loses about 13% of its time due to absenteeism. The average percent of time lost per absent employee in the company is 34% every month. In this case, the inactivity rate of the company is _____. Selected Answer: d. 13% • Question 9 2 out of 2 points In situations where the financial impact of turnover is insignificant, a company needs to pay greater attention to reducing force loss. Selected Answer: False • Question 10 2 out of 2 points _____ is the desire within a person causing that individual to act. Selected Answer: a. Motivation • Question 11 2 out of 2 points A(n) ____ typically takes over the staff of a small business and writes the paychecks, pays the taxes, prepares and implements HR policies, and keeps all the required records for a fee. Selected Answer: d. professional employer organization • Question 12 2 out of 2 points Recruiting should be viewed as a type of organizational marketing and should be consistent with an organization’s overall presentation of its image. Selected Answer: True • Question 13 2 out of 2 points The _____ includes all individuals available for selection, if all possible recruitment strategies are used. Selected Answer: c. labor force population • Question 14 2 out of 2 points Which of the following statements is true of job boards? Selected Answer: b. Job boards enable job seekers to submit résumés to many employers simultaneously. • Question 15 2 out of 2 points The percentage hired from a given group of candidates is termed _____.Selected Answer: a. the selection rate • Question 16 2 out of 2 points Blogging creates enough possible legal concerns that regulations may be implemented by the U.S. Federal Trade Commission. Selected Answer: True • Question 17 2 out of 2 points Stacy, the HR manager of a bank, restricts her recruiting efforts for the post of loan officer to placing advertisements on the Web site of the American Banking Association. This will allow Stacy to determine the _____ for the job of loan officer. Selected Answer: b. applicant population • Question 18 2 out of 2 points Utilizing current employee referrals of family members and friends is not ethical because it increases the risk of committing nepotism. Selected Answer: False • Question 19 2 out of 2 points In the building trade, unions can best benefit employers by providing _____. Selected Answer: c. apprenticeship programs • Question 20 2 out of 2 points Santiago is the HR director of Illumin Media, a mid-sized organization. He notices that the proportion of minorities in his company’s managerial ranks is too low. To solve the issue, Illumin Media should consider recruiting methods that reach a larger applicant population of experienced managers, such as contacting professional associations. Selected Answer: True • Question 21 2 out of 2 points “Aaron might not be the sharpest person I know, since his cognitive scores are pretty low. But he showed wonderful interpersonal skills with guests in our simulations. I suggest that we hire him, and give him some intense training on our desk procedures.” This is an example of the compensatory approach to combining predictors of work performance. Selected Answer: True • Question 22 2 out of 2 points John has a minor hand tremor which affects his ability to write legibly. This hand tremor would most likely lower John’s score on the MacQuarie Test for Mechanical Ability and disqualify him for jobs requiring fine manual dexterity. Selected Answer: True• Question 23 2 out of 2 points The _____ of a test is the extent to which a predictor repeatedly produces the same results over time. Selected Answer: c. reliability • Question 24 2 out of 2 points What is the main purpose of preemployment screening? Selected Answer: c. To determine if applicants meet the minimum qualifications for job openings • Question 25 0 out of 2 points In selection, a predictor is a characteristic that a person must have to perform a job successfully. Selected Answer: True • Question 26 2 out of 2 points Interviewers are legally allowed to ask applicants questions about their national origin and marital status. Selected Answer: False • Question 27 2 out of 2 points Organizations can use honesty/integrity tests to communicate to applicants and employees alike that dishonesty will not be tolerated. Selected Answer: True • Question 28 2 out of 2 points Patrick, a job applicant, was asked by his interviewer, “In your previous job, how did you handle employees who were poor performers?” Based on this information, what type of interview did Patrick attend? Selected Answer: c. Behavioral interview • Question 29 2 out of 2 points The purpose of a(n) _____ is to obtain additional information on a candidate and to clarify information gathered throughout the selection process. Selected Answer: b. selection interview • Question 30 2 out of 2 points On the Big Five personality framework, Bob has tested as broad-minded, curious, and original, which would mean that he is extroverted. Selected Answer: False • Question 312 out of 2 points Cross training occurs when _____. Selected Answer: c. people are trained to do more than one job • Question 32 2 out of 2 points Since the U.S. culture is so widely dispersed via television, music, and the Internet, it is less necessary to conduct intercultural training for foreigners taking jobs in the U.S. than it is for U.S. nationals to receive intercultural training prior to foreign assignments. Selected Answer: False • Question 33 2 out of 2 points Development is distinguished from training, in that _____. Selected Answer: a. development is broader in scope, focusing on individuals gaining new capabilities useful for both present and future jobs • Question 34 2 out of 2 points An artificial surgical environment in which a surgeon could practice a new type of operation without harming a human being or sacrificing a laboratory animal would be called _____. Selected Answer: c. simulation • Question 35 2 out of 2 points Which of the following statements is true about e-learning? Selected Answer: c. E-learning provides easy access to more employees than does conventional training. • Question 36 2 out of 2 points Ideally, training should be viewed tactically rather than strategically. Selected Answer: False • Question 37 0 out of 2 points Assessing organizational training needs is the implementation phase of a training plan. Selected Answer: True • Question 38 0 out of 2 points E-learning is limited in terms of accessibility compared to leadership and cultural training. Selected Answer: True • Question 39 2 out of 2 points “Soft” skills are critical in many instances in a business environment and can be taught.Selected Answer: True • Question 40 2 out of 2 points In the context of training, self-efficacy refers to _____. Selected Answer: c. a person's belief that he/she can successfully learn the training program content