Zscaler Digital Transformation Administrator
(ZDTA) Certification EXAM QUESTIONS AND
VERIFIED CORRECT ANSWERS LATEST 2026-2027
NEW VERSION
Primary use of policies based on file types in Zscaler DLP - answer>>>To protect data
by allowing or blocking specific file types and activities.
Three levels of inspection used by Zscaler DLP for file type enforcement -
answer>>>Magic Bytes, Mime Type, and File Extension.
Reason for multiple levels of inspection for file types in Zscaler - answer>>>To
prevent users from bypassing policies by changing file extensions.
Predefined dictionaries in Zscaler DLP - answer>>>Classifiers used to identify
sensitive data like PCI, PII, and PHI data.
Example of a predefined dictionary used in Zscaler DLP - answer>>>A credit card
number dictionary.
Custom dictionary in Zscaler DLP - answer>>>A dictionary created by customers
using specific phrases, keywords, patterns, and regular expressions.
Use of custom dictionaries in Zscaler DLP - answer>>>To protect documents with
specific headers and footers like 'company-confidential' or 'internal-use only'.
Exact Data Match (EDM) in Zscaler DLP - answer>>>A feature that matches specific
data elements from a customer's structured data to trigger DLP policies.
, -
How sensitive data is fed to Zscaler's EDM engine - answer>>>By using an on-
premises VM that indexes the data and sends hashes to the Zscaler cloud.
What happens to data fed into Zscaler's EDM engine - answer>>>It is converted into
hashes and tokens which are stored in the cloud.
Actions triggered by an EDM in Zscaler DLP - answer>>>Actions based on exact
matches of sensitive data elements, such as blocking or alerting on data exfiltration.
Main purpose of Out-of-Band Data Protection in Zscaler - answer>>>To secure data
at rest in SaaS-based services and public cloud infrastructure.
Key use case for out-of-band data protection in Zscaler - answer>>>Data discovery
and data at rest introspection.
Focus of SaaS Security Posture Management (SSPM) - answer>>>Cloud
misconfiguration, compliance, and third-party app connections.
How SSPM helps with compliance - answer>>>By mapping misconfigurations to
different compliance frameworks like PCI, GDPR, etc.
Example of a misconfiguration identified by SSPM - answer>>>Failing to enable
multi-factor authentication for Office 365 apps.
How SSPM handles third-party app connections - answer>>>By discovering and
managing third-party apps connected to cloud applications via API tokens.
,Three notification methods in Zscaler for incident management -
answer>>>Browser-based notifications, Slack/Teams connectors, and Zscaler Client
Connector pop-ups.
Admin capabilities with email notifications in Zscaler incident management -
answer>>>Receive alerts about DLP and CASB incidents.
Protocol used for incident management in Zscaler - answer>>>SecureICA protocol.
Integration of Zscaler logs with SIEM tools - answer>>>By streaming real-time logs to
feed into the SIEM.
Purpose of the Zscaler Client Connector pop-up - answer>>>To communicate with
users about blocked transactions and ask for justifications.
Support options available for troubleshooting in Zscaler - answer>>>Self Help
support, reporting capabilities, and support ticket raising.
Role of the on-premises VM in Zscaler EDM - answer>>>It serves as the index tool
for structured data.
Key feature of Zscaler's predefined dictionaries for medical data -
answer>>>Identifying ICD-10 and CPT codes.
Technology used in some dictionaries to identify complex patterns - answer>>>AI
and ML.
How admins can delegate incident management tasks back to users -
answer>>>Through browser-based notifications, Slack/Teams connectors, or Zscaler
Client Connector pop-ups.
, -
Benefit of using Zscaler's predefined dictionaries - answer>>>They are based on
standard regex and PCRE engines.
How Zscaler ensures no sensitive data is stored during EDM - answer>>>By storing
only hashes and tokens, not the exact data.
First step in leveraging Zscaler's support services for troubleshooting -
answer>>>Utilizing the Self Help support options offered by Zscaler.
Where to go for questions about Zscaler's features and basic troubleshooting -
answer>>>Zscaler Help Documentation Portal.
Content of the Zscaler Knowledgebase (KB) - answer>>>Documentation on specific
symptoms and solutions maintained by Global Customer Service Engineers.
Purpose of Zscaler Communities Zenith Community - answer>>>To engage in
discussions about Zscaler products, solutions, programs, events, and training.
Areas to localize when troubleshooting an Internet access issue with Zscaler -
answer>>>End user's device, local network, corporate firewall, Zscaler Cloud,
identity provider, between Zscaler and internet, and Zscaler service.
Next step after localizing the issue in the Zscaler Troubleshooting Process -
answer>>>Isolate which logical process is failing.
What to do after isolating the issue - answer>>>Diagnose the problem from the
gathered information and plan remedial action.
(ZDTA) Certification EXAM QUESTIONS AND
VERIFIED CORRECT ANSWERS LATEST 2026-2027
NEW VERSION
Primary use of policies based on file types in Zscaler DLP - answer>>>To protect data
by allowing or blocking specific file types and activities.
Three levels of inspection used by Zscaler DLP for file type enforcement -
answer>>>Magic Bytes, Mime Type, and File Extension.
Reason for multiple levels of inspection for file types in Zscaler - answer>>>To
prevent users from bypassing policies by changing file extensions.
Predefined dictionaries in Zscaler DLP - answer>>>Classifiers used to identify
sensitive data like PCI, PII, and PHI data.
Example of a predefined dictionary used in Zscaler DLP - answer>>>A credit card
number dictionary.
Custom dictionary in Zscaler DLP - answer>>>A dictionary created by customers
using specific phrases, keywords, patterns, and regular expressions.
Use of custom dictionaries in Zscaler DLP - answer>>>To protect documents with
specific headers and footers like 'company-confidential' or 'internal-use only'.
Exact Data Match (EDM) in Zscaler DLP - answer>>>A feature that matches specific
data elements from a customer's structured data to trigger DLP policies.
, -
How sensitive data is fed to Zscaler's EDM engine - answer>>>By using an on-
premises VM that indexes the data and sends hashes to the Zscaler cloud.
What happens to data fed into Zscaler's EDM engine - answer>>>It is converted into
hashes and tokens which are stored in the cloud.
Actions triggered by an EDM in Zscaler DLP - answer>>>Actions based on exact
matches of sensitive data elements, such as blocking or alerting on data exfiltration.
Main purpose of Out-of-Band Data Protection in Zscaler - answer>>>To secure data
at rest in SaaS-based services and public cloud infrastructure.
Key use case for out-of-band data protection in Zscaler - answer>>>Data discovery
and data at rest introspection.
Focus of SaaS Security Posture Management (SSPM) - answer>>>Cloud
misconfiguration, compliance, and third-party app connections.
How SSPM helps with compliance - answer>>>By mapping misconfigurations to
different compliance frameworks like PCI, GDPR, etc.
Example of a misconfiguration identified by SSPM - answer>>>Failing to enable
multi-factor authentication for Office 365 apps.
How SSPM handles third-party app connections - answer>>>By discovering and
managing third-party apps connected to cloud applications via API tokens.
,Three notification methods in Zscaler for incident management -
answer>>>Browser-based notifications, Slack/Teams connectors, and Zscaler Client
Connector pop-ups.
Admin capabilities with email notifications in Zscaler incident management -
answer>>>Receive alerts about DLP and CASB incidents.
Protocol used for incident management in Zscaler - answer>>>SecureICA protocol.
Integration of Zscaler logs with SIEM tools - answer>>>By streaming real-time logs to
feed into the SIEM.
Purpose of the Zscaler Client Connector pop-up - answer>>>To communicate with
users about blocked transactions and ask for justifications.
Support options available for troubleshooting in Zscaler - answer>>>Self Help
support, reporting capabilities, and support ticket raising.
Role of the on-premises VM in Zscaler EDM - answer>>>It serves as the index tool
for structured data.
Key feature of Zscaler's predefined dictionaries for medical data -
answer>>>Identifying ICD-10 and CPT codes.
Technology used in some dictionaries to identify complex patterns - answer>>>AI
and ML.
How admins can delegate incident management tasks back to users -
answer>>>Through browser-based notifications, Slack/Teams connectors, or Zscaler
Client Connector pop-ups.
, -
Benefit of using Zscaler's predefined dictionaries - answer>>>They are based on
standard regex and PCRE engines.
How Zscaler ensures no sensitive data is stored during EDM - answer>>>By storing
only hashes and tokens, not the exact data.
First step in leveraging Zscaler's support services for troubleshooting -
answer>>>Utilizing the Self Help support options offered by Zscaler.
Where to go for questions about Zscaler's features and basic troubleshooting -
answer>>>Zscaler Help Documentation Portal.
Content of the Zscaler Knowledgebase (KB) - answer>>>Documentation on specific
symptoms and solutions maintained by Global Customer Service Engineers.
Purpose of Zscaler Communities Zenith Community - answer>>>To engage in
discussions about Zscaler products, solutions, programs, events, and training.
Areas to localize when troubleshooting an Internet access issue with Zscaler -
answer>>>End user's device, local network, corporate firewall, Zscaler Cloud,
identity provider, between Zscaler and internet, and Zscaler service.
Next step after localizing the issue in the Zscaler Troubleshooting Process -
answer>>>Isolate which logical process is failing.
What to do after isolating the issue - answer>>>Diagnose the problem from the
gathered information and plan remedial action.