WITH ANSWERS GRADED A+
◉ Which are aspects of nonverbal communication? Select all that apply.
. Answer: Sounds, Gestures, Appearance, Personal space, Eye contact
◉ What are the reasons for effective communication in healthcare?
Select all that apply. Answer: Reduces errors
Increases client satisfaction
Meets clinical standards of care
Meets legal standards
Improves client outcomes
◉ The nurse is caring for a client who only speaks and reads Spanish.
What action should the nurse take when communicating with this client?
. Answer: Use an authorized interpreter to provide translation for the
education.
◉ When caring for a client who is hearing-impaired, which techniques
may improve communication? Select all that apply.. Answer: Assess the
need for adaptive equipment, such as a hearing device.
, Keep communication short, simple, and direct., Allow the client time to
process the information and respond.
◉ The nurse is teaching a client how to choose low-sodium foods from a
menu. Answer: personal distance
◉ The nurse is talking to the client's daughter about the diagnosis.
Answer: social distance
◉ The nurse is sitting in a chair at the client's bedside. Answer: personal
distance
◉ The nurse is giving a report to the oncoming shift. Answer: social
distance
◉ The nurse is feeding the client who has had a stroke. Answer: intimate
distance
◉ The nurse is assisting the client with toileting. Answer: intimate
distance
◉ The nurse is educating a client and at the end of each sentence asks,
"Okay?" The nurse's speech is rapid and explanations are lengthy. Which
aspect of verbal communication is the nurse breaching?. Answer: clarity