SAFETY AND EMERGENCY PROCEDURES FINAL
EXAM
Which level of impact corresponds to the colour code RED? - Answer -- Loss of life
- Loss of an asset such as an aircraft or building
- Loss of the operating certificate
Which level of impact corresponds to the colour code ORANGE? - Answer -- Situation
where ACR personnel or passengers are in iminient danger
- Includes situations reported from an aircraft in operation that may result in a
catastrophic or major aircraft incident
Which level of impact corresponds to the colour code YELLOW? - Answer -- Urgent
conditions on board an aircraft where there is concern for the safety of the aircraft or
person on board
- Does not require immediate assistance
- Accidents or incidents that result in a major asset being removed from service
- Injury to passenger or employee resulting in the need for individual to be sent to a
medical facility for treatment
- Incapactiating injury for In-Flight Crew Memeber
Which level of impact corresponds to the colour code GREEN? - Answer -- Safety
events that did not require declaring an emergency but, under different circumstances,
may have resulted in a serious injury or damage
Which level of impact corresponds to the colour code WHITE? - Answer -- Incidents of
an abnormal nature occurring in routine operations
- Do not have a significant impact on the operation or deviation from SOP
How many hours does the IC FA have to submit the required paperwork after the
termination of the cycle? - Answer -24 hrs
What is the procedure to follow when suspected food contamination is found on board?
- Answer -- Advise the Captain
- Provide first aid
- Keep a sample, wrap it, and refridgerate
- Make an entry in the cabin defect log
- Make a report on AQD
What is the COHR? - Answer -Cabin Operations Hazard Report
- Replaced the Cabin Safety Report, Confidential Hazard Report, and Cabin Fatigue
Report
,What is the Health and Safety Report used for? - Answer -Used by any crew member
to report health and safety concerns, personal injury or illness while on duty or layover
to the Safety Office
What is the Passenger Medical Event Report for? - Answer -Used for whenever a
medical incident occurs on board
What is the telemedicine checklist? - Answer -Found in the Flight Satchel, and must be
used whenever the Stat-MD have been contacted to assist with any onboard
emergencies
What is an incident/accident label used for? - Answer -Used to identify any removable
equipment involved in an incident/accident. These are found in the flight satchel
What is the Medical Care Provider Indemnity Form? - Answer -Used when a qualified
medical staff offer to help in a medical emergency
What is the Air Canada Medical Clearance Card? - Answer -For passengers have been
assessed with a medical condition in-flight, this card must be given to them in order to
receive clearance by both medical professional and by Air Canada Meda desk prior to
being acceptaed for future travels (including connecting flights)
- Only for when EMS have been called to meet the flight
- Stat-MD has advise to give the card
- Oxygen was provided following a loss of consciouness
- Pax showing eratic behaviour
- Flight diiversion caused
- Pax experiences a seizure
- Excessive bleeding requiring medical assistance
Functional Abilities Form - Answer -When a crew member submits a Cabin Safety
Report for a disabling injury, they must have medical professional complete this form to
ensure readiness for work
Confidential Hazard Report - Answer -Completed by employees who wish to report
hazards in the workplace and wishes identity to be kept confidential
T/F: A preliminary, informal, verbal statement will be taken from each cabin crew
memeber involved in an incident/accident deemed serious? - Answer -True
T/F: Transport Canada Cabin Safety Inspectors may perform inspections without
identifying themselves? - Answer -True
What is the chain of command? - Answer -- Pilot In-Charge
- Check PIC, Supervisory PIC, or Relief PIC, if onboard
- First Office
- Supervisory FO, or Relief FO, if onboard
, - In Charge FA
- FAs in order of senority
- Senior Service Delievery Coach
What is the minimum cabin crew number in a A319? - Answer -3
What is the minimum cabin crew requirement for a A320/A3211? - Answer -4
What is the minimum cabin crew requirement for a 767 - Answer -6
When can an aircraft be dispatched without any cabin crew? - Answer -If the flight is
carrying 9 or less people who are Air Canada rouge employees or dependents of ACR
employees
What is CRM? - Answer -Effective communication, cooperation and coordination
What is the objective of CRM? - Answer -1. Maintain a safe operation
2. Increase the chances of survival in the event of an aircraft incident/accident
3. Manage effectively all available resources (human and physical)
4. Promote effective decision making
How can a crew ensure effective communication and decision making? - Answer -- Be
aware
- Provide all known information
- Listen
- Acknowledge (all communication between crew)
- Seek clarity and detail
- Provide feedback
- Provide ideas/solutions
How can a crew ensure effective cooperation and coordination? - Answer -- High
mutual assistance
- Low discord
- Good timing, communication, feedback
*essentially, good teamwork
When does the life vest portion of the safety demo need to be used? - Answer -When
aircraft is going more than 50 nautical miles from shore
When is a crew required to complete a pre-flight safety briefing? - Answer -- First flight
of the day
- Any flight involving a different aircraft and/or crew members
- Any flight involving a stop of more than 2 hrs
Which parts of the pre-flight safety briefing must the crew go over if there is insufficent
briefing time? - Answer -- Inform captain
EXAM
Which level of impact corresponds to the colour code RED? - Answer -- Loss of life
- Loss of an asset such as an aircraft or building
- Loss of the operating certificate
Which level of impact corresponds to the colour code ORANGE? - Answer -- Situation
where ACR personnel or passengers are in iminient danger
- Includes situations reported from an aircraft in operation that may result in a
catastrophic or major aircraft incident
Which level of impact corresponds to the colour code YELLOW? - Answer -- Urgent
conditions on board an aircraft where there is concern for the safety of the aircraft or
person on board
- Does not require immediate assistance
- Accidents or incidents that result in a major asset being removed from service
- Injury to passenger or employee resulting in the need for individual to be sent to a
medical facility for treatment
- Incapactiating injury for In-Flight Crew Memeber
Which level of impact corresponds to the colour code GREEN? - Answer -- Safety
events that did not require declaring an emergency but, under different circumstances,
may have resulted in a serious injury or damage
Which level of impact corresponds to the colour code WHITE? - Answer -- Incidents of
an abnormal nature occurring in routine operations
- Do not have a significant impact on the operation or deviation from SOP
How many hours does the IC FA have to submit the required paperwork after the
termination of the cycle? - Answer -24 hrs
What is the procedure to follow when suspected food contamination is found on board?
- Answer -- Advise the Captain
- Provide first aid
- Keep a sample, wrap it, and refridgerate
- Make an entry in the cabin defect log
- Make a report on AQD
What is the COHR? - Answer -Cabin Operations Hazard Report
- Replaced the Cabin Safety Report, Confidential Hazard Report, and Cabin Fatigue
Report
,What is the Health and Safety Report used for? - Answer -Used by any crew member
to report health and safety concerns, personal injury or illness while on duty or layover
to the Safety Office
What is the Passenger Medical Event Report for? - Answer -Used for whenever a
medical incident occurs on board
What is the telemedicine checklist? - Answer -Found in the Flight Satchel, and must be
used whenever the Stat-MD have been contacted to assist with any onboard
emergencies
What is an incident/accident label used for? - Answer -Used to identify any removable
equipment involved in an incident/accident. These are found in the flight satchel
What is the Medical Care Provider Indemnity Form? - Answer -Used when a qualified
medical staff offer to help in a medical emergency
What is the Air Canada Medical Clearance Card? - Answer -For passengers have been
assessed with a medical condition in-flight, this card must be given to them in order to
receive clearance by both medical professional and by Air Canada Meda desk prior to
being acceptaed for future travels (including connecting flights)
- Only for when EMS have been called to meet the flight
- Stat-MD has advise to give the card
- Oxygen was provided following a loss of consciouness
- Pax showing eratic behaviour
- Flight diiversion caused
- Pax experiences a seizure
- Excessive bleeding requiring medical assistance
Functional Abilities Form - Answer -When a crew member submits a Cabin Safety
Report for a disabling injury, they must have medical professional complete this form to
ensure readiness for work
Confidential Hazard Report - Answer -Completed by employees who wish to report
hazards in the workplace and wishes identity to be kept confidential
T/F: A preliminary, informal, verbal statement will be taken from each cabin crew
memeber involved in an incident/accident deemed serious? - Answer -True
T/F: Transport Canada Cabin Safety Inspectors may perform inspections without
identifying themselves? - Answer -True
What is the chain of command? - Answer -- Pilot In-Charge
- Check PIC, Supervisory PIC, or Relief PIC, if onboard
- First Office
- Supervisory FO, or Relief FO, if onboard
, - In Charge FA
- FAs in order of senority
- Senior Service Delievery Coach
What is the minimum cabin crew number in a A319? - Answer -3
What is the minimum cabin crew requirement for a A320/A3211? - Answer -4
What is the minimum cabin crew requirement for a 767 - Answer -6
When can an aircraft be dispatched without any cabin crew? - Answer -If the flight is
carrying 9 or less people who are Air Canada rouge employees or dependents of ACR
employees
What is CRM? - Answer -Effective communication, cooperation and coordination
What is the objective of CRM? - Answer -1. Maintain a safe operation
2. Increase the chances of survival in the event of an aircraft incident/accident
3. Manage effectively all available resources (human and physical)
4. Promote effective decision making
How can a crew ensure effective communication and decision making? - Answer -- Be
aware
- Provide all known information
- Listen
- Acknowledge (all communication between crew)
- Seek clarity and detail
- Provide feedback
- Provide ideas/solutions
How can a crew ensure effective cooperation and coordination? - Answer -- High
mutual assistance
- Low discord
- Good timing, communication, feedback
*essentially, good teamwork
When does the life vest portion of the safety demo need to be used? - Answer -When
aircraft is going more than 50 nautical miles from shore
When is a crew required to complete a pre-flight safety briefing? - Answer -- First flight
of the day
- Any flight involving a different aircraft and/or crew members
- Any flight involving a stop of more than 2 hrs
Which parts of the pre-flight safety briefing must the crew go over if there is insufficent
briefing time? - Answer -- Inform captain
