SHRM EXAM PREP Questions with
100% Correct Answers
Which of the following is necessary for an internship to be legal?
A. The intern's effort cannot materially produce the work of a paid employee.
B. The intern must agree in writing that the work will be unpaid.
C. The work must be tied to the student's field of study.
D. The student must come from an accredited college or university. Correct
Answer: C. The work must be tied to the student's field of study.
When structured properly, internships have positive outcomes for the employer
and the student. Key to these outcomes is compliance with various laws and so
the work performed by the intern must complement the student's field of study.
The Americans with Disabilities Act applies to employers with _______ or more
employees?
A. 5
B. 10
C. 15
D. 20 Correct Answer: C. 15
,What is a utility analysis? Correct Answer: A utility analyses focuses on making a
decision that will functionally achieve the desired outcome. In this example, the
purpose was to control the spread of an infectious disease, and temperature
screenings were more likely to achieve that result than the written policy alone.
Which of the following is the best way to prevent retaliation from occurring at
work?
A. Train managers and supervisors
B. Promote a culture of dignity and respect.
C. Discipline employees that exhibit retaliatory behaviors.
D. None of the above. Correct Answer: A. Train managers and supervisors
Managers and supervisors are the frontline defense for preventing retaliation
from occurring—from themselves and from employees. Not only does training
managers and supervisors teach them about retaliation, but it also is one way
for the employer to establish an affirmative defense against a charge of
retaliation should it occur. Option B, promoting a culture of dignity and respect,
targets employee morale and harassing behaviors, and it may help to minimize
retaliatory behaviors, as would disciplining employees who do retaliate (C). All
that said, option A is the best choice.
Risk, senior leader burnout, and the complexity of the ever-changing legal
environment are all examples of which of the following?
A. PESTLE forces in risk management
B. Justification of the cost of a labor attorney
,C. The complexity of the regulatory environment
D. Reasons why organizations should staff an HR department Correct Answer: D.
Reasons why organizations should staff an HR department
Many small organizations practice HR in an ad hoc fashion, meaning recruiting,
training, safety, compensation, and other HR functions are managed by
supervisors and senior leaders. Staffing an HR department helps to manage risk,
allows senior leaders to focus on strategy and can reduce stress, and provides
guidance when navigating the complex legal environment of employment.
Concerted activity is form of _____________ action that is protected by the
National Labor Relations Board.A. StrikingB. LawfulC. ULPD. Correct Answer:
Collective
Concerted protective activity is a form of collective action by employees when
organizing—or deciding to organize—a union. It is protected under the National
Labor Relations Act and enforced by the National Labor Relations Board.
Examples of this type of activity from the National Labor
Relations Board (NLRB) include "talking with one or more coworkers about your
wages and benefits or other working conditions, circulating a petition asking for
better hours, participating in a concerted refusal to work in unsafe conditions,
openly talking about your pay and benefits...." The employee has the right to
talk collectively directly with the employer and the media, report to a
, government agency, or meet with a union representative to talk about how a
union may help with these grievances.
Which of the following organizational structures are best characterized by
standard operating procedures?
A. Authoritarian
B. Transformational
C. Participative
D. Decentralized Correct Answer: A. Authoritarian
Authoritarian cultures are characterized by top-down leadership and are more
likely to insist upon standard operating procedures and roles.
A ______________ culture is one driven by hierarchies and highly structured
business units. Straying outside the chain of command is frowned upon.
Institutions such as financial, academic, and hospitals tend to be structured in
this way. Correct Answer: mechanistic
_______________ cultures encourage group problem-solving and feedback at all
organizational levels—upward, downward, and peer-to-peer.
Global design and invention businesses are built on this type of culture. Correct
Answer: participative
_______________ cultures take a more holistic, systemwide perspective of
engagement, where all employees have a growth mindset—for
100% Correct Answers
Which of the following is necessary for an internship to be legal?
A. The intern's effort cannot materially produce the work of a paid employee.
B. The intern must agree in writing that the work will be unpaid.
C. The work must be tied to the student's field of study.
D. The student must come from an accredited college or university. Correct
Answer: C. The work must be tied to the student's field of study.
When structured properly, internships have positive outcomes for the employer
and the student. Key to these outcomes is compliance with various laws and so
the work performed by the intern must complement the student's field of study.
The Americans with Disabilities Act applies to employers with _______ or more
employees?
A. 5
B. 10
C. 15
D. 20 Correct Answer: C. 15
,What is a utility analysis? Correct Answer: A utility analyses focuses on making a
decision that will functionally achieve the desired outcome. In this example, the
purpose was to control the spread of an infectious disease, and temperature
screenings were more likely to achieve that result than the written policy alone.
Which of the following is the best way to prevent retaliation from occurring at
work?
A. Train managers and supervisors
B. Promote a culture of dignity and respect.
C. Discipline employees that exhibit retaliatory behaviors.
D. None of the above. Correct Answer: A. Train managers and supervisors
Managers and supervisors are the frontline defense for preventing retaliation
from occurring—from themselves and from employees. Not only does training
managers and supervisors teach them about retaliation, but it also is one way
for the employer to establish an affirmative defense against a charge of
retaliation should it occur. Option B, promoting a culture of dignity and respect,
targets employee morale and harassing behaviors, and it may help to minimize
retaliatory behaviors, as would disciplining employees who do retaliate (C). All
that said, option A is the best choice.
Risk, senior leader burnout, and the complexity of the ever-changing legal
environment are all examples of which of the following?
A. PESTLE forces in risk management
B. Justification of the cost of a labor attorney
,C. The complexity of the regulatory environment
D. Reasons why organizations should staff an HR department Correct Answer: D.
Reasons why organizations should staff an HR department
Many small organizations practice HR in an ad hoc fashion, meaning recruiting,
training, safety, compensation, and other HR functions are managed by
supervisors and senior leaders. Staffing an HR department helps to manage risk,
allows senior leaders to focus on strategy and can reduce stress, and provides
guidance when navigating the complex legal environment of employment.
Concerted activity is form of _____________ action that is protected by the
National Labor Relations Board.A. StrikingB. LawfulC. ULPD. Correct Answer:
Collective
Concerted protective activity is a form of collective action by employees when
organizing—or deciding to organize—a union. It is protected under the National
Labor Relations Act and enforced by the National Labor Relations Board.
Examples of this type of activity from the National Labor
Relations Board (NLRB) include "talking with one or more coworkers about your
wages and benefits or other working conditions, circulating a petition asking for
better hours, participating in a concerted refusal to work in unsafe conditions,
openly talking about your pay and benefits...." The employee has the right to
talk collectively directly with the employer and the media, report to a
, government agency, or meet with a union representative to talk about how a
union may help with these grievances.
Which of the following organizational structures are best characterized by
standard operating procedures?
A. Authoritarian
B. Transformational
C. Participative
D. Decentralized Correct Answer: A. Authoritarian
Authoritarian cultures are characterized by top-down leadership and are more
likely to insist upon standard operating procedures and roles.
A ______________ culture is one driven by hierarchies and highly structured
business units. Straying outside the chain of command is frowned upon.
Institutions such as financial, academic, and hospitals tend to be structured in
this way. Correct Answer: mechanistic
_______________ cultures encourage group problem-solving and feedback at all
organizational levels—upward, downward, and peer-to-peer.
Global design and invention businesses are built on this type of culture. Correct
Answer: participative
_______________ cultures take a more holistic, systemwide perspective of
engagement, where all employees have a growth mindset—for
