OPERATIONS AND SUPPLY CHAIN MANAGEMENT REVISION EXAMINATION PACK MANCOSA

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Contents

Logistics and supply chain challenges may impact medical oxygen availability

in third wave ........................................................................................................... 50


SECTION A .............................................................................................................. 50


QUESTION 1 (20 Marks) In the context of the case study, critically examine the

supply chain operations (SCOR) model in reference to manufacturing of oxygen

cylinders. ................................................................................................................ 50


MODEL SOLUTION TO QUESTION 1 .................................................................... 51


QUESTION 2 (20 Marks) The Health Minister, Dr Joe Phaahla has approached

you as a procurement manager to assist him in identifying problems when

purchasing oxygen cylinders from international markets. With reference to the

case study, explain to the Dr Phaahla the various problems associated with

international procurement. Your answer should also include examples to

support your discussion. ...................................................................................... 53


MODEL SOLUTION TO QUESTION 2 .................................................................... 54


SECTION B .............................................................................................................. 57


QUESTION 3 [20 Marks] You have been invited to attend a meeting with the CEO

of Planet Fitness SA as his logistical support executive. The CEO has informed

you that ‘the largest Planet Fitness gym in South Africa’ will be opening in twelve

months in Green Point, Cape Town. The CEO has advised you that you will need

to import gym equipment and machinery from Germany. You are a logistical




Educating the world for a better change

, Elite Academic Institute 068 053 513 262 1185


support executive, and you have been invited to attend a meeting with the CEO

of Planet Fitness SA. Identify and discuss the various transportation

participants that will need to be used for this transaction to be successful.

Justify your discussion with the use of examples .............................................. 57


MODEL SOLUTION TO QUESTION 3 .................................................................... 58


QUESTION 4 [20 Marks] You are the head of operations for a large

manufacturing company in Johannesburg, Dalton Manufacturers, which

manufacture and distribute the products they produce. However, customers

have laid several complaints regarding the quality of the product and this has

led to some extreme customer dissatisfaction. Examine the various types of

obstacles to process integration that can be identified along the supply chain.

Justify your analysis with appropriate examples. ............................................... 61


MODEL SOLUTION TO QUESTION 4 .................................................................... 61


QUESTION 5 [20 Marks] You have been recently promoted as a demand planner

at Proctor and Gamble at the head office in Johannesburg. The finance director

has approached you to assist her with the forecasting patterns for the next six

months. Critically discuss the various characteristics of forecasting that can be

used. Justify your answer with appropriate examples. ...................................... 64


MODEL SOLUTION TO QUESTION 5 .................................................................... 65


QUESTION 6 [20 Marks] In 2021, Deloitte was recognised with a total of 25

awards, including 12 gold awards across Consulting, Risk & Advisory and Tax.

Being the top postgraduate student in your year, Deloitte South Africa has



Educating the world for a better change