WASHINGTON STATE CERTIFIED PEER
COUNSELING CERTIFICATE QUESTIONS
AND ANSWERS GRADED A+ CORRECT
ANSWERS.
Community Mental Health Agencies (CMHAs) - CORRECT ANSWER --
Groups of professionals providing mental health services
locally.
Confidentiality - CORRECT ANSWER -- The protection and proper use
of patient information. Information given or received for one
purpose may not be used for a different purpose or passed to
anyone else without the consent of the provider of information.
Consumer - CORRECT ANSWER -- A term not generally preferred to
describe someone who uses or has used mental health
services because of mental health challenges or a disability.
The term includes parents and guardians in many situations
(WAC 388-865-0150). Also called peer or individual.
Continuum of Care - CORRECT ANSWER -- A term that implies a
progression of services that a consumer or child moves
through, usually one service at a time. More recently, it has
,come to mean comprehensive services. Also see system of
care and wraparound services.
Co-occurring disorder - CORRECT ANSWER -- Existence of both a
substance abuse disorder and a serious mental illness. Also
called dual diagnosis.
Coordination - CORRECT ANSWER -- Bringing people together to work
together efficiently.
Coordinated Services - CORRECT ANSWER -- Means that several
child-serving or peer-serving organizations talk with the family
or consumer and agree upon a plan of care that meets the
child's or peer's needs. These organizations can include mental
health, education, juvenile justice, adult criminal justice and
child welfare. Case management is necessary to coordinate
services. Also see family centered services and wraparound
services.
Counseling - CORRECT ANSWER -- Aims to help people develop
insight into their problems and identify resources within
themselves that they can use to cope more effectively with their
situation; see also psychotherapy.
Criminal justice system - CORRECT ANSWER -- Includes all agencies
involved in criminal justice including the police, probation serve,
courts and prisons.
Crisis - CORRECT ANSWER -- A time of extreme trouble and an
opportunity for growth.
, Crisis Residential Treatment Services - CORRECT ANSWER -- Short-
term, round-the-clock help provided in non-hospital setting
during crisis.
Cultural Competence/ Culturally Appropriate Services - CORRECT
ANSWER -- A set of values, attitudes and practices held by an
organization or individual service provider that are sensitive and
responsive to cultural differences. These differences can
include race and ethnicity, national origin, language, beliefs,
religion, age, gender, sexual orientation, physical disability, or
family values and customs.
Culture - CORRECT ANSWER -- The integrated pattern of human
behavior that includes thoughts, communication, actions,
customs, beliefs, values, and institutions of a racial, ethnic, faith
or social group.
De-escalate - CORRECT ANSWER -- To lower the intensity of a
situation; often refers to a way of communicating with a person
when they are upset or in crisis.
Deinstitutionalization - CORRECT ANSWER -- The process of
releasing individuals from psychiatric institutions.
Dilemma - CORRECT ANSWER -- A situation where a difficult decision
must be made.
COUNSELING CERTIFICATE QUESTIONS
AND ANSWERS GRADED A+ CORRECT
ANSWERS.
Community Mental Health Agencies (CMHAs) - CORRECT ANSWER --
Groups of professionals providing mental health services
locally.
Confidentiality - CORRECT ANSWER -- The protection and proper use
of patient information. Information given or received for one
purpose may not be used for a different purpose or passed to
anyone else without the consent of the provider of information.
Consumer - CORRECT ANSWER -- A term not generally preferred to
describe someone who uses or has used mental health
services because of mental health challenges or a disability.
The term includes parents and guardians in many situations
(WAC 388-865-0150). Also called peer or individual.
Continuum of Care - CORRECT ANSWER -- A term that implies a
progression of services that a consumer or child moves
through, usually one service at a time. More recently, it has
,come to mean comprehensive services. Also see system of
care and wraparound services.
Co-occurring disorder - CORRECT ANSWER -- Existence of both a
substance abuse disorder and a serious mental illness. Also
called dual diagnosis.
Coordination - CORRECT ANSWER -- Bringing people together to work
together efficiently.
Coordinated Services - CORRECT ANSWER -- Means that several
child-serving or peer-serving organizations talk with the family
or consumer and agree upon a plan of care that meets the
child's or peer's needs. These organizations can include mental
health, education, juvenile justice, adult criminal justice and
child welfare. Case management is necessary to coordinate
services. Also see family centered services and wraparound
services.
Counseling - CORRECT ANSWER -- Aims to help people develop
insight into their problems and identify resources within
themselves that they can use to cope more effectively with their
situation; see also psychotherapy.
Criminal justice system - CORRECT ANSWER -- Includes all agencies
involved in criminal justice including the police, probation serve,
courts and prisons.
Crisis - CORRECT ANSWER -- A time of extreme trouble and an
opportunity for growth.
, Crisis Residential Treatment Services - CORRECT ANSWER -- Short-
term, round-the-clock help provided in non-hospital setting
during crisis.
Cultural Competence/ Culturally Appropriate Services - CORRECT
ANSWER -- A set of values, attitudes and practices held by an
organization or individual service provider that are sensitive and
responsive to cultural differences. These differences can
include race and ethnicity, national origin, language, beliefs,
religion, age, gender, sexual orientation, physical disability, or
family values and customs.
Culture - CORRECT ANSWER -- The integrated pattern of human
behavior that includes thoughts, communication, actions,
customs, beliefs, values, and institutions of a racial, ethnic, faith
or social group.
De-escalate - CORRECT ANSWER -- To lower the intensity of a
situation; often refers to a way of communicating with a person
when they are upset or in crisis.
Deinstitutionalization - CORRECT ANSWER -- The process of
releasing individuals from psychiatric institutions.
Dilemma - CORRECT ANSWER -- A situation where a difficult decision
must be made.
