PGA PGM Level 3 3.0 Full Study Guide
Exam 2026 Questions and Answers
Recommended guideline a manager should use if an employee's performance
differs from the expected? - Correct answer-Address and find mutual agreement
How should resources be allocated to avoid overwhelming a performer? - Correct
answer-Make them aware of what is available
What should a manager do when a performer has difficulty recognizing when to
act on a specific task? - Correct answer-Take a specific direction
A team member sets the holes correctly and is assigned this task routinely. What is
the result of this? - Correct answer-Reinforced the desired outcome
How should the GM use significant work when telling the merchandiser to spot
audit due to shrinkage? - Correct answer-Explain feedback and consequences
How can managers communicate that they want to work with the performer to
ensure success? - Correct answer-Feedback is clear
What guidelines apply when a manager uses the supporting strategy? - Correct
answer-Capable and motivated
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,What guideline is used with the convincing strategy because the employee is
resistant? - Correct answer-Help overcome resistance and give resources to do the
job
What strategy is used by the head pro when requested solutions by his assistant? -
Correct answer-Supporting
What strategy is used with employees who are experienced but unwilling? -
Correct answer-Involving
What action increases the chances of finding a solution that satisfies all parties? -
Correct answer-Address the problem early
During joint problem solving, why is it important to state the problem in relation to
the expectations? - Correct answer-To avoid blame
What manager behavior is appropriate during termination? - Correct answer-
Considerate, clear, decisive
F&B uses internal control to keep the operation functioning smoothly; what are the
characteristics? - Correct answer-Measure, evaluate, act
What is food cost control? - Correct answer-Management and procedures to
regulate costs
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, What is the most important consideration when forecasting number of staff and
scheduling? - Correct answer-Provide the service, minimal payroll
Which condition enhances the benefits of mental practice? - Correct answer-
Cognitive hypothesis
What is an effective means to help a beginner use motor imagery to improve? -
Correct answer-Combine with physical performance
What optimizes performance when combining mental and physical practice? -
Correct answer-Recall past shots, execute prior memory
What conditions lead to greater learning transfer? - Correct answer-Same/similar
conditions
What approach is recommended to optimize learning transfer of a golf skill? -
Correct answer-Transfer skill at similar level in transfer learning
What are two major ways to structure swing change movements through rehearsal?
- Correct answer-Skills practice and transfer practice
What should a coach do when a student gets mad a swing change does not work? -
Correct answer-Accept blame, remind them they agreed to it
What step in pre shot routine is helpful to a player who wants to trust their swing? -
Correct answer-Positive self-talk
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
Exam 2026 Questions and Answers
Recommended guideline a manager should use if an employee's performance
differs from the expected? - Correct answer-Address and find mutual agreement
How should resources be allocated to avoid overwhelming a performer? - Correct
answer-Make them aware of what is available
What should a manager do when a performer has difficulty recognizing when to
act on a specific task? - Correct answer-Take a specific direction
A team member sets the holes correctly and is assigned this task routinely. What is
the result of this? - Correct answer-Reinforced the desired outcome
How should the GM use significant work when telling the merchandiser to spot
audit due to shrinkage? - Correct answer-Explain feedback and consequences
How can managers communicate that they want to work with the performer to
ensure success? - Correct answer-Feedback is clear
What guidelines apply when a manager uses the supporting strategy? - Correct
answer-Capable and motivated
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
,What guideline is used with the convincing strategy because the employee is
resistant? - Correct answer-Help overcome resistance and give resources to do the
job
What strategy is used by the head pro when requested solutions by his assistant? -
Correct answer-Supporting
What strategy is used with employees who are experienced but unwilling? -
Correct answer-Involving
What action increases the chances of finding a solution that satisfies all parties? -
Correct answer-Address the problem early
During joint problem solving, why is it important to state the problem in relation to
the expectations? - Correct answer-To avoid blame
What manager behavior is appropriate during termination? - Correct answer-
Considerate, clear, decisive
F&B uses internal control to keep the operation functioning smoothly; what are the
characteristics? - Correct answer-Measure, evaluate, act
What is food cost control? - Correct answer-Management and procedures to
regulate costs
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
, What is the most important consideration when forecasting number of staff and
scheduling? - Correct answer-Provide the service, minimal payroll
Which condition enhances the benefits of mental practice? - Correct answer-
Cognitive hypothesis
What is an effective means to help a beginner use motor imagery to improve? -
Correct answer-Combine with physical performance
What optimizes performance when combining mental and physical practice? -
Correct answer-Recall past shots, execute prior memory
What conditions lead to greater learning transfer? - Correct answer-Same/similar
conditions
What approach is recommended to optimize learning transfer of a golf skill? -
Correct answer-Transfer skill at similar level in transfer learning
What are two major ways to structure swing change movements through rehearsal?
- Correct answer-Skills practice and transfer practice
What should a coach do when a student gets mad a swing change does not work? -
Correct answer-Accept blame, remind them they agreed to it
What step in pre shot routine is helpful to a player who wants to trust their swing? -
Correct answer-Positive self-talk
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
