INF1505 STUDY EXAM GUIDE 2025/2026 QUESTIONS AND
SOLUTION RATED A+
✔✔Why are human-powered directories less common today? - ✔✔Search engines like
Google have made directories less relevant by automatically indexing and updating web
content.
✔✔How do search engines use directory-based categorization? - ✔✔They classify
content into predefined categories like Yahoo! Finance, Yahoo! Travel, and Yahoo!
News.
✔✔What enables most Internet services? - ✔✔The TCP suite of protocols in the
Application layer.
✔✔Name two useful e-mail protocols in the TCP/IP suite. - ✔✔Simple Mail Transfer
Protocol (SMTP) and Post Office Protocol (POP).
✔✔List some popular Internet services. - ✔✔E-mail, newsgroups, discussion groups,
instant messaging, and Internet telephony.
✔✔What are two main types of e-mail? - ✔✔Web-based e-mail and client-based e-mail.
✔✔Name two examples of web-based e-mail services. - ✔✔Google Gmail and
Microsoft Outlook.
✔✔What is client-based e-mail? - ✔✔An e-mail program installed on a computer that
downloads and stores messages locally.
✔✔Give three examples of client-based e-mail programs. - ✔✔Microsoft Outlook,
Mozilla Thunderbird, and Apple Mail.
✔✔What features are commonly included in e-mail programs? - ✔✔Folder system,
address book, autocomplete, distribution groups, spell checkers, delivery notifications,
and file attachments.
✔✔Why do businesses send receipts via e-mail? - ✔✔To reduce costs and be
environmentally friendly.
✔✔What is the purpose of discussion groups? - ✔✔To exchange opinions and ideas on
a specific topic, often technical or scholarly.
✔✔How do newsgroups differ from discussion groups? - ✔✔Newsgroups cover general
topics for entertainment or business, whereas discussion groups focus on specific
subjects.
, ✔✔Give an example of a newsgroup topic. - ✔✔Ancient civilizations or computer
programming.
✔✔What are discussion threads? - ✔✔Chains of written ideas or opinions exchanged
online, allowing users to follow the entire conversation.
✔✔Name three platforms that support discussion threads. - ✔✔Reddit, Voat, and
Quora.
✔✔What is instant messaging (IM)? - ✔✔A service that allows real-time text-based
communication in a private online chat room.
✔✔Name four popular IM applications. - ✔✔Facebook Messenger, WhatsApp, Windows
Messenger, and Google Chat.
✔✔What features do IM applications offer? - ✔✔Notifications when a contact is online,
audio/video calls, and chatbots.
✔✔How do chatbots enhance user experience in IM? - ✔✔By automating tasks,
assisting with data retrieval, and supporting multimedia sharing (videos, audio, GIFs).
✔✔What is unique about Snapchat messaging? - ✔✔It allows users to send "Snaps"
(self-destructing messages with pictures, videos, text, and drawings).
✔✔Name five other popular messaging systems. - ✔✔WeChat, Popcorn Buzz, Kik, Allo,
and iMessage.
✔✔What is Internet telephony? - ✔✔The use of the Internet instead of traditional phone
networks for voice communication.
✔✔What protocol enables Internet telephony? - ✔✔Voice over Internet Protocol (VoIP).
✔✔What are the requirements for using VoIP? - ✔✔A high-speed Internet connection
and a microphone or headset.
✔✔What is an advantage of VoIP over traditional phone networks? - ✔✔It significantly
reduces costs for long-distance and international calls.
✔✔What are some VoIP applications for businesses? - ✔✔Hotlines, help desks, and
automated customer service.
✔✔What is a drawback of VoIP? - ✔✔Call quality may not be as good as regular phone
lines, but it has been improving.
SOLUTION RATED A+
✔✔Why are human-powered directories less common today? - ✔✔Search engines like
Google have made directories less relevant by automatically indexing and updating web
content.
✔✔How do search engines use directory-based categorization? - ✔✔They classify
content into predefined categories like Yahoo! Finance, Yahoo! Travel, and Yahoo!
News.
✔✔What enables most Internet services? - ✔✔The TCP suite of protocols in the
Application layer.
✔✔Name two useful e-mail protocols in the TCP/IP suite. - ✔✔Simple Mail Transfer
Protocol (SMTP) and Post Office Protocol (POP).
✔✔List some popular Internet services. - ✔✔E-mail, newsgroups, discussion groups,
instant messaging, and Internet telephony.
✔✔What are two main types of e-mail? - ✔✔Web-based e-mail and client-based e-mail.
✔✔Name two examples of web-based e-mail services. - ✔✔Google Gmail and
Microsoft Outlook.
✔✔What is client-based e-mail? - ✔✔An e-mail program installed on a computer that
downloads and stores messages locally.
✔✔Give three examples of client-based e-mail programs. - ✔✔Microsoft Outlook,
Mozilla Thunderbird, and Apple Mail.
✔✔What features are commonly included in e-mail programs? - ✔✔Folder system,
address book, autocomplete, distribution groups, spell checkers, delivery notifications,
and file attachments.
✔✔Why do businesses send receipts via e-mail? - ✔✔To reduce costs and be
environmentally friendly.
✔✔What is the purpose of discussion groups? - ✔✔To exchange opinions and ideas on
a specific topic, often technical or scholarly.
✔✔How do newsgroups differ from discussion groups? - ✔✔Newsgroups cover general
topics for entertainment or business, whereas discussion groups focus on specific
subjects.
, ✔✔Give an example of a newsgroup topic. - ✔✔Ancient civilizations or computer
programming.
✔✔What are discussion threads? - ✔✔Chains of written ideas or opinions exchanged
online, allowing users to follow the entire conversation.
✔✔Name three platforms that support discussion threads. - ✔✔Reddit, Voat, and
Quora.
✔✔What is instant messaging (IM)? - ✔✔A service that allows real-time text-based
communication in a private online chat room.
✔✔Name four popular IM applications. - ✔✔Facebook Messenger, WhatsApp, Windows
Messenger, and Google Chat.
✔✔What features do IM applications offer? - ✔✔Notifications when a contact is online,
audio/video calls, and chatbots.
✔✔How do chatbots enhance user experience in IM? - ✔✔By automating tasks,
assisting with data retrieval, and supporting multimedia sharing (videos, audio, GIFs).
✔✔What is unique about Snapchat messaging? - ✔✔It allows users to send "Snaps"
(self-destructing messages with pictures, videos, text, and drawings).
✔✔Name five other popular messaging systems. - ✔✔WeChat, Popcorn Buzz, Kik, Allo,
and iMessage.
✔✔What is Internet telephony? - ✔✔The use of the Internet instead of traditional phone
networks for voice communication.
✔✔What protocol enables Internet telephony? - ✔✔Voice over Internet Protocol (VoIP).
✔✔What are the requirements for using VoIP? - ✔✔A high-speed Internet connection
and a microphone or headset.
✔✔What is an advantage of VoIP over traditional phone networks? - ✔✔It significantly
reduces costs for long-distance and international calls.
✔✔What are some VoIP applications for businesses? - ✔✔Hotlines, help desks, and
automated customer service.
✔✔What is a drawback of VoIP? - ✔✔Call quality may not be as good as regular phone
lines, but it has been improving.
