Zendesk Administrator Exam/ Section 3: User Experience UPDATED ACTUAL
Questions and CORRECT Answers
Where can you set a user's language preference?
What is the default language in Zendesk
How to set the default language for your account?
What two time formats can you choose from in Zendesk
True or False: On Professional and Enterprise your staff
and end-users can set their ow time zone in their user
profile
Which versions of Zendesk offer multiple languages?
What are Multiple Languages used for?
If you have or you can enable
languages in your Help Center and set up your knowledge
base to deliver content in your supported languages
To provide support to multiple languages in Zendesk first
you have to ?
How can you use languages within triggers?
True of False: Users cannot change to the language they
want in the help center when you have enabled languages
in your help center
Questions and CORRECT Answers
Where can you set a user's language preference?
What is the default language in Zendesk
How to set the default language for your account?
What two time formats can you choose from in Zendesk
True or False: On Professional and Enterprise your staff
and end-users can set their ow time zone in their user
profile
Which versions of Zendesk offer multiple languages?
What are Multiple Languages used for?
If you have or you can enable
languages in your Help Center and set up your knowledge
base to deliver content in your supported languages
To provide support to multiple languages in Zendesk first
you have to ?
How can you use languages within triggers?
True of False: Users cannot change to the language they
want in the help center when you have enabled languages
in your help center
